Pindrop

Frontend Engineer

• Pindrop.com is going through a full rebrand, and we’re rebuilding the site for the AI era, by a company whose product is AI.
• This is a senior individual contributor role with CEO-visible impact.
• You report to the VP of Brand & Community.
• You own our digital experience as a performance-driven system, responsible for its architecture, performance, and conversion effectiveness.

Lead Web Engineer/Developer, Marketing

Production Engineer

• Own the resolution of complex production issues and lead incident response for critical (Sev1) events
• Collaborate with Product, Engineering, and Customer Success teams to ensure smooth deployments and high-quality post-launch support
• Perform root cause analysis, implement long-term fixes, and improve system reliability
• Act as a subject matter expert (SME) for Pindrop’s platform, including APIs, integrations, and customer environments
• Mentor Production Support Engineers through incident response, technical deep dives, and knowledge sharing
• Proactively monitor production health, analyze incident trends, and recommend automation or preventive improvements
• Create and maintain technical documentation, runbooks, and post-incident reports
• Participate in on-call rotations, including after-hours support when required

Senior Production Support Engineer – 2d shift: 5 PM - 1 AM EST

Cloud Engineer

• Develop and evaluate machine learning systems: Design, implement, and assess advanced models for problems such as fraud detection, authentication, biometric verification, speech processing, video understanding, and synthetic media detection.
• Prototype and validate new research ideas: Explore state-of-the-art AI/ML techniques and build proof-of-concept systems to address emerging challenges in security, identity, and media authenticity.
• Work with multimodal data: Analyze and model speech, audio, video, and related signals to improve system accuracy, robustness, and real-world performance.
• Benchmark against industry standards: Evaluate models on internal and public datasets, participate in relevant research benchmarks and challenges, and compare approaches against state-of-the-art methods.
• Collaborate on research and innovation: Partner with researchers, engineers, and cross-functional teams to translate research ideas into practical capabilities. Contribute to technical reports, publications, and thought leadership where appropriate.

Lead Web Engineer/Developer, Marketing

Senior Production Support Engineer – 2d shift: 5 PM - 1 AM EST

Cloud Engineer Intern