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Pindrop

Senior Manager, Software Engineering – Authentication

Pindrop

Pindrop engineering leader overseeing cloud authentication services for real-time identity verification. Improving reliability, scalability, incident response, and AI/ML trust-signal operations.

Posted 8/8/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $195,000 - $235,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in leading engineering teams and developing cloud-native architectures, with a strong focus on improving system reliability and operational health. Proficient in translating strategic goals into actionable technical roadmaps while fostering collaboration across cross-functional teams.

Highest-signal resume keywords
Cloud-Native ArchitectureDistributed Backend SystemsEngineering LeadershipGo ProgrammingPython Programming

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
MicroservicesObservabilityCI/CDAPI DevelopmentData Store DesignLow-Latency SystemsIncident ResponsePostmortemsAI/ML CapabilitiesRisk Signals
Soft Skills
AccountabilityInclusionCalm Execution Under PressureCollaborationLearning
Tools & Technologies
AWSGCPOAuth 2.0OpenID ConnectSAMLRBACABAC
Industry Keywords
AuthenticationIdentityFraud PreventionRisk EnginesHigh-Availability Systems

Tech Stack

Tools & technologies
AWSCloudDistributed SystemsGoGoogle Cloud PlatformMicroservicesPython

About the role

Key responsibilities & impact
  • Lead and develop engineering managers, senior engineers, and emerging technical leaders across Authentication
  • Translate product and engineering strategy into a technical roadmap, execution plan, and operating model
  • Improve reliability, scalability, and operational health of cloud-native, API-based distributed systems
  • Drive predictable, high-quality delivery across multiple concurrent initiatives
  • Raise standards for architecture, observability, testing, incident response, postmortems, and engineering practices
  • Partner with Product, Research, Security, Platform, and adjacent engineering teams
  • Own metrics for delivery health, system performance, team effectiveness, and on-call sustainability
  • Act as a senior technical escalation point during customer issues and production incidents
  • Guide production use of AI/ML-backed trust signals, model outputs, and automation
  • Foster accountability, inclusion, learning, and calm execution under pressure

Requirements

What you’ll need
  • 8–12+ years of software engineering experience, including significant experience building and operating distributed backend systems and APIs in production
  • 3–5+ years of engineering leadership experience, including leading through managers and/or senior technical leads
  • Strong technical depth in cloud-native architecture, microservices, observability, CI/CD, and modern engineering practices across AWS and/or GCP
  • Proven experience improving reliability, execution, and engineering standards for customer-facing, high-availability systems
  • Hands-on backend experience with Go and/or Python
  • Strong understanding of data stores and service design for low-latency systems
  • Experience partnering cross-functionally with Product, Security, Support, Customer Success, and engineering teams
  • Authentication, identity, fraud prevention, risk engines, or security-sensitive product domain experience is nice-to-have
  • Familiarity with OAuth 2.0, OpenID Connect, SAML, RBAC/ABAC, or related access patterns is nice-to-have
  • Experience productionizing model outputs, risk signals, or AI/ML capabilities is nice-to-have
  • Experience leading multi-cloud services with on-call responsibility and incident load is nice-to-have

Benefits

Comp & perks
  • Competitive compensation package, including RSUs (Restricted Stock Units) for all employees
  • Remote-first environment - giving you flexibility and autonomy in how you structure your day
  • Regular team on-sites, company-wide events, and intentional gatherings
  • Unlimited Paid Time Off (PTO)
  • Generous health and welfare plans, including one employer-paid “employee-only” plan
  • Best-in-class Health Savings Account (HSA) employer contribution
  • Low-cost vision and dental plans for you and your family
  • Paid Parental Leave, including birth, adoptive & foster parents
  • One year of diaper delivery for your newest addition to the family
  • Recurring monthly phone and internet allowance
  • Enhanced fertility and GLP-1 benefits
  • Annual Learning & Development stipend for professional growth, skill-building, certifications, and continued education
  • Annual discretionary bonus eligibility