Solutions Engineer

• Engage & consult with global, strategic clients to architect solutions that deliver maximum value including offering best practice recommendations, on-the-fly solution suggestions and relevant lines of questioning that may not have been prepared in advance of the conversation
• Assist the sales team in building confidence in Pindrop's solutions to prospects by articulating complex product functionality, cloud architecture, and/or network architecture in a simple and easy to understand manner.
• Identify & document all potential risks of a prospect or customer being successfully deployed and fully optimized on Pindrop, lead internal discussions with all stakeholders, and build mitigation plans
• Write accurate Statements of Work (SOWs) with proposed solutions that encompass all requirements, deliverables, schedules, tasks, and pricing.
• Lead complex deployments from project kickoff to transition including gathering technical and functional requirements, configuring the solution and supporting Pindrop customers with testing, training, and go live.
• Gain a deep level of product knowledge and partner closely with product and engineering teams to identify product gaps and place new features & products on the roadmap.

Principal Solutions Architect

Lead Delivery Solution Architect

Lead AI and Data Solution Engineer

Senior Solution Architect – Consumer Goods Cloud, TPM & REX

Senior Solutions Consultant