Inbound Sales Representative

Pilot

Inbound Sales Representative at Pilot handling customer inquiries and consultative sales processes. Engaging with prospects and maintaining organized sales documentation in a hybrid setting.

Posted 4/12/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Answer Pilot's inbound phone line, responding to inquiries promptly and professionally
Respond to all inbound inquiries across phone, email, and web
Demonstrate a thorough understanding of Pilot's services
Engage in the consultative sales process
Nurture a well-organized pipeline of prospects
Forecast pipeline accurately and consistently
Maintain rigorous data hygiene and documentation across Pilot's sales tools
Collaborate cross-functionally with other teams
Remain current on product updates, industry trends, and competitor offerings
Execute against all administrative tasks associated with converting a prospect to a customer

Requirements

What you’ll need

2+ years of experience in a customer-facing role
1+ year in a sales development, inbound sales, full-cycle, or related sales role
Excellent written and verbal communication skills
Sharp attention to detail and a high level of organization
Self-motivated and able to work independently
Strong self-management skills
A customer-first mindset
High level of professionalism and empathy
Comfortable working in a fast-paced, evolving environment
Ability to work both independently and collaboratively
Proficiency in using Salesforce and Salesloft preferred

Benefits

Comp & perks

Company-sponsored Medical, Dental, Vision Coverage
Company-sponsored 401(k)
Commuter & Wellness Reimbursement
Competitive PTO

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales developmentinbound salesfull-cycle salesdata hygienedocumentation

Soft Skills

communication skillsattention to detailorganizationself-motivationself-managementcustomer-first mindsetprofessionalismempathycollaborationadaptability