Manager, Practice Solutions – Transactional

Pillsbury Winthrop Shaw Pittman LLP

Legal technology manager driving adoption of AI-enabled tools across Pillsbury’s transactional practices. Owning implementations, training, stakeholder engagement, and product roadmaps.

Posted 8/8/2026full-timeNew York City • California, New York • 🇺🇸 United StatesMid-LevelSenior💰 $200,000 - $250,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in change management and technology adoption within legal environments, focusing on stakeholder engagement, training, and the development of practical use cases. Proficient in coordinating cross-functional teams and implementing technology solutions to enhance efficiency and client service.

Highest-signal resume keywords

Change ManagementTechnology AdoptionStakeholder ManagementTraining DevelopmentLegal Technology

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Change ManagementTechnology AdoptionTraining DevelopmentWorkflow DocumentationUser TestingImplementation PlanningProduct Roadmap DevelopmentUtilization MonitoringAI-Enabled Tools SupportLegal Workflows

Soft Skills

CommunicationFacilitationProject ManagementCoachingRelationship Building

Certifications & Qualifications

ProsciADKAR

Industry Keywords

Legal TechnologyLaw FirmProfessional ServicesChange ManagementStakeholder Engagement

About the role

Key responsibilities & impact

Develop and execute adoption strategies for assigned technologies, Transactional practices, and offices
Understand lawyer and business-professional workflows, challenges, and priorities
Identify technology use cases that improve efficiency, quality, consistency, collaboration, and client service
Provide targeted training, communications, coaching, and workflow guidance
Identify and address barriers to technology adoption
Build relationships with practice leaders, product champions, and stakeholders
Coordinate change-management activities across product launches, enhancements, and transformation initiatives
Support responsible use of AI-enabled tools in accordance with firm policies, client obligations, and professional standards
Develop and deliver practical, use-case-based training through sessions, demonstrations, workshops, office programs, coaching, and individual support
Create user guides, workflow documentation, examples, and self-service resources
Lead or coordinate implementation of assigned technology solutions
Develop implementation plans covering engagement, testing, communications, training, launch, and post-launch support
Coordinate cross-functional implementation activities across firm teams
Facilitate user testing and workflow validation
Monitor utilization and address adoption, workflow, and usability issues
Serve as product owner for an assigned portfolio of legal technology and AI-enabled applications
Develop product roadmaps, gather and prioritize requirements, and maintain a product backlog
Coordinate releases, configuration changes, testing, communications, and training
Resolve product, integration, performance, and usability issues with internal teams and vendors
Engage Transactional practice leaders, lawyers, associates, professional support lawyers, and business professionals
Conduct interviews, workshops, surveys, and workflow reviews
Define and monitor adoption and utilization measures
Provide regular updates and recommendations to the Director, Practice Solutions and stakeholders
Partner with Knowledge Management, Innovation, Data Science, AI Engineering, Technology, Talent Development, Risk, Information Security, Privacy, Procurement, Finance, and Legal teams
Maintain vendor relationships and coordinate vendor support, updates, roadmap discussions, and issue resolution
Support product evaluations, pilots, renewals, and commercial reviews
Maintain awareness of developments in legal technology and AI

Requirements

What you’ll need

Bachelor’s degree or equivalent professional experience
Three or more years of experience in change management, technology adoption, legal technology, training, or a related field
Experience working in a law firm, legal department, legal technology company, or professional services environment
Proven ability to guide professionals through technology and workflow change
Strong stakeholder management, facilitation, training, communication, and project-management skills
Ability to translate user needs into practical use cases and adoption plans
Experience leading technology adoption within a law firm or legal environment preferred
Experience supporting lawyers, practice groups, or geographically distributed teams preferred
Formal change-management training, such as Prosci or ADKAR preferred
Familiarity with legal technology and legal workflows preferred
Experience using feedback and adoption data to improve utilization preferred

Benefits

Comp & perks

Equal Opportunity Employer
Accommodation support for applicants who require it
Consideration of qualified applicants with arrest and conviction records in accordance with the California Fair Chance Act