Manager, Practice Solutions – Advisory

Pillsbury Winthrop Shaw Pittman LLP

Legal technology manager driving AI and workflow adoption for Pillsbury’s Advisory practice. Owning product roadmaps, implementations, training, and continuous improvement across the law firm.

Posted 8/8/2026full-timeNew York City • California, New York • 🇺🇸 United StatesMid-LevelSenior💰 $200,000 - $250,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technology adoption strategies, change management, and training within legal environments, with a focus on enhancing efficiency and collaboration through AI-enabled tools. Proven ability to build relationships and facilitate cross-functional coordination to support implementation and user engagement.

Highest-signal resume keywords

Change ManagementTechnology AdoptionStakeholder ManagementTraining DevelopmentLegal Technology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Implementation PlanningWorkflow DocumentationUser TestingProduct Roadmap DevelopmentUtilization Monitoring

Soft Skills

CommunicationFacilitationProject Management

Tools & Technologies

AI-Enabled ToolsLegal Technology Applications

Certifications & Qualifications

ProsciADKAR

Industry Keywords

Legal WorkflowsProfessional ServicesChange Management TrainingTechnology SolutionsCross-Functional Collaboration

About the role

Key responsibilities & impact

Develop and execute adoption strategies for assigned technologies and the Advisory practice group
Understand lawyers' and business professionals' workflows, challenges, and priorities
Identify technology use cases that improve efficiency, quality, consistency, collaboration, and client service
Support technology adoption through training, communications, coaching, and workflow guidance
Coordinate change-management activities across product launches, enhancements, and transformation initiatives
Support responsible use of AI-enabled tools in accordance with firm policies, client obligations, and professional standards
Develop and deliver practical, use-case-based training through sessions, demonstrations, workshops, coaching, and individual support
Create user guides, quick-reference materials, workflow documentation, examples, and self-service resources
Lead or coordinate implementation of assigned technology solutions
Develop implementation plans covering engagement, testing, communications, training, launch, and post-launch support
Coordinate cross-functional implementation activities across Practice Solutions, Knowledge Management, Innovation, Technology, Information Security, Risk, Talent Development, and other teams
Facilitate user testing and workflow validation
Monitor utilization and address adoption, workflow, or usability issues
Serve as product owner for an assigned portfolio of legal technology and AI-enabled applications
Develop and maintain product roadmaps, prioritize requirements and enhancement requests, and manage the product backlog
Coordinate releases, configuration changes, testing, communications, and training
Resolve product, integration, performance, and usability issues with internal teams and vendors
Build trusted relationships with practice leaders, partners, associates, professional support lawyers, and business professionals
Conduct interviews, workshops, surveys, and workflow reviews to identify needs and opportunities
Define and monitor adoption and utilization measures
Provide regular updates and recommendations to the Director, Practice Solutions and relevant stakeholders
Collaborate with Knowledge Management, Innovation, Data Science, AI Engineering, Technology, Talent Development, IT Training, Risk, Information Security, Privacy, Procurement, Finance, and Legal teams
Maintain vendor relationships, coordinate vendor support and product updates, and support product evaluations, pilots, renewals, and commercial reviews
Maintain awareness of developments in legal technology and AI

Requirements

What you’ll need

Bachelor’s degree or equivalent professional experience
Three or more years of experience in change management, technology adoption, legal technology, training, or a related field
Experience working in a law firm, legal department, legal technology company, or professional services environment
Proven ability to guide professionals through technology and workflow change
Strong stakeholder management, facilitation, training, communication, and project-management skills
Ability to translate user needs into practical use cases and adoption plans
Experience leading technology adoption within a law firm or legal environment preferred
Experience supporting lawyers, practice groups, or geographically distributed teams preferred
Formal change-management training, such as Prosci or ADKAR preferred
Familiarity with legal technology and legal workflows preferred
Experience using feedback and adoption data to improve utilization preferred

Benefits

Comp & perks

Accommodation support during the application process
Equal opportunity employment
Consideration of qualified applicants with arrest and conviction records in accordance with the California Fair Chance Act