Manager, Research Operations

Pillsbury Winthrop Shaw Pittman LLP

Manager overseeing Technical Services functions at Pillsbury Winthrop Shaw Pittman LLP. Responsible for managing staff, workflows, and electronic resource lists for library services.

Posted 4/15/2026full-timeWashington • California, District of Columbia, Nevada, South Dakota, Washington • 🇺🇸 United StatesSeniorLead💰 $130,000 - $185,000 per yearWebsite

About the role

Key responsibilities & impact

Manages all Technical Services functions, including cataloging, acquisitions, renewals, and invoice processing.
Leads, supervises, and develops technical services staff creating an environment of trust, accountability, and reliability.
Assesses current workflows, expertise and institutional knowledge and identifies opportunities for improvement while maintaining continuity of service.
Provides clear expectations, removes obstacles, and supports staff in performing their work effectively.
Builds alignment across stakeholders—including staff, leadership, and vendors—through clear, practical communication and follow-through.
Assists the Director with contract lifecycle management and preparation of the annual budget.
Manages and maintains electronic resource lists and ensures accessibility for firm users.
Oversees maintenance and development of physical and electronic collections, including data and usage.

Requirements

What you’ll need

Master’s degree in library science from an ALA-accredited college or university.
Minimum of approximately 7 years of progressively responsible experience in a law firm or comparable fast-paced professional services environment.
Demonstrated experience managing or supporting technical services functions, including library systems and resource management.
Demonstrated success implementing process improvements or new approaches with minimal disruption to service delivery.
Management style characterized by consistency, sound judgment, and the ability to provide clear direction and accountability.
Strong interpersonal and communication skills.
Ability to build trust and credibility across a talented, diverse, long-tenured team.
Strong analytical and organizational skills.
Proficiency with Microsoft Office required; familiarity with EOS Integrated Library System or similar platforms preferred.

Benefits

Comp & perks

Qualified applicants with arrest and conviction records will be considered for the position in accordance with the California Fair Chance Act.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

library systemsresource managementprocess improvementsdata managementinvoice processingcatalogingacquisitionscontract lifecycle managementbudget preparationelectronic resource management

Soft Skills

interpersonal skillscommunication skillsleadershiptrust buildingaccountabilityorganizational skillsanalytical skillsstaff developmentproblem-solvingstakeholder alignment

Certifications

Master’s degree in library scienceALA accreditation