Manager, Research Operations
Pillsbury Winthrop Shaw Pittman LLP
full-time
Posted on:
Location Type: Office
Location: Washington • California • District of Columbia • United States
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Salary
💰 $130,000 - $185,000 per year
About the role
- Manages all Technical Services functions, including cataloging, acquisitions, renewals, and invoice processing.
- Leads, supervises, and develops technical services staff creating an environment of trust, accountability, and reliability.
- Assesses current workflows, expertise and institutional knowledge and identifies opportunities for improvement while maintaining continuity of service.
- Provides clear expectations, removes obstacles, and supports staff in performing their work effectively.
- Builds alignment across stakeholders—including staff, leadership, and vendors—through clear, practical communication and follow-through.
- Assists the Director with contract lifecycle management and preparation of the annual budget.
- Manages and maintains electronic resource lists and ensures accessibility for firm users.
- Oversees maintenance and development of physical and electronic collections, including data and usage.
Requirements
- Master’s degree in library science from an ALA-accredited college or university.
- Minimum of approximately 7 years of progressively responsible experience in a law firm or comparable fast-paced professional services environment.
- Demonstrated experience managing or supporting technical services functions, including library systems and resource management.
- Demonstrated success implementing process improvements or new approaches with minimal disruption to service delivery.
- Management style characterized by consistency, sound judgment, and the ability to provide clear direction and accountability.
- Strong interpersonal and communication skills.
- Ability to build trust and credibility across a talented, diverse, long-tenured team.
- Strong analytical and organizational skills.
- Proficiency with Microsoft Office required; familiarity with EOS Integrated Library System or similar platforms preferred.
Benefits
- Qualified applicants with arrest and conviction records will be considered for the position in accordance with the California Fair Chance Act.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
library systemsresource managementprocess improvementsdata managementinvoice processingcatalogingacquisitionscontract lifecycle managementbudget preparationelectronic resource management
Soft Skills
interpersonal skillscommunication skillsleadershiptrust buildingaccountabilityorganizational skillsanalytical skillsstaff developmentproblem-solvingstakeholder alignment
Certifications
Master’s degree in library scienceALA accreditation