Pigment

Community Manager

• Lead a team of marketers responsible for advocacy, storytelling, communities, and lifecycle engagement.
• Build organisational strength and scale through talent development, empowerment, and cross-functional alignment.
• Shape global strategy and execution—helping drive alignment, innovation, and impact across the full marketing portfolio.

Head of Community and Customer Marketing

• The Head of Community and Customer Marketing will lead a team of marketers responsible for advocacy, storytelling, communities, and lifecycle engagement.
• This leader will build organisational strength and scale through talent development, empowerment, and cross-functional alignment.
• As a member of the Marketing Leadership Team (MLT) reporting directly to the CMO, the Head of Community and Customer Marketing will also play a critical role in shaping global strategy and execution—helping drive alignment, innovation, and impact across the full marketing portfolio.

Product Designer

• Lead an end-to-end design process from problem definition to production delivery
• Conduct exploratory research, create user journey maps, identify insights to inform your team’s scope and make better design decisions
• Turn complicated and technical requirements into easy to follow user-centered stories
• Conceptualize and design innovative solutions
• Develop highly functional user experience and stunning user interfaces
• Conduct usability testing to learn from our users and build stronger design solutions
• Collaborate closely with product managers to build a user-centric product roadmap
• Advocate for design best practices across the organization
• Ensure excellent design quality in everything your team is delivering
• Mentor and provide guidance to the designers working with you in your team’s scope
• Identify new opportunities, lead your own initiatives to positively impact the Pigment platform and organization

Lead Product Designer – Agentic AI

Account Executive

• Lead the full sales-cycle, from initial interest to deal close and coordinate collaboration cross-functionally with customer success, technical teams, etc.
• Create detailed business plans designed to attain predetermined goals and quotas
• Build relationships with executives at all levels and in all industries, in order to close deals (mid-sized corporate organisations)
• Consult with prospects and existing customers regarding business objectives and requirements, and build long-lasting partnerships (corporate organisations)
• Model a wide range of use cases in which Pigment can drive business transformation across different industries
• Provide professional after-sales support with our CSM team to maximise customer loyalty
• Negotiate agreements and keep records of sales and data in Salesforce
• Think critically about sales insights and data and experiment with new growth tactics

Mid-Market Account Executive – DACH

Customer Support

• Provide Expert Assistance: serve at the primary point of contact for customers seeking help.
• Problem Solve: Diagnose, replicate, and resolve product issues working closely with our engineering team.
• Educate our Customers: Work closely with our customers and our education teams, highlighting gaps and helping to upskill customers to better use Pigment.
• Develop Processes: You will work closely with cross-functional partners to establish process and seek out efficiencies.
• Be the Voice of the Customer: Work closely with our Product team to ensure our roadmap is closely aligned with our customer needs.
• Provide Outstanding Service: Customer Service is at the heart of our operation, you’ll provide a great customer experience when dealing with cases, and contribute to a multi-award winning support team, recognised for its best in industry customer service.
• Proactively Monitor Customer Health: Work with our engineering and customer success teams to manage customer workspaces, and fix problems before they are noticed.
• Continuously Learn and Develop Yourself: As we innovate and evolve our products, we’re equally committed to supporting your growth. We offer a variety of structured training opportunities and development pathways, both within the Support function and across other areas of the organisation, allowing you to shape your career.

Product Support Specialist

Business Development Rep

• Build, Manage and coach a team of BDRs to generate new qualified opportunities and pipeline for the Enterprise Sales team.
• Lead a highly motivated and high-achieving team, including hiring, training and mentoring.
• Manage daily, weekly and monthly performance of the outbound team to ensure quotas are met and achieved.
• In partnerships with Growth, RevOps and Marketing, provide reporting on lead volume statistics, lead pipeline, conversions, and sales opportunities generated against each marketing campaign.
• Work hand-in-hand with the RVP of Sales to build and roll out innovative prospecting strategies
• Closely monitor metrics against goals and call out any issues identified with a proactive solution.

Business Development Manager

Solutions Engineer

• As a Solutions Architect – Statutory Consolidation, you'll design and deliver scalable, auditable statutory consolidation solutions on Pigment for mid-market and enterprise customers.
• You'll translate complex consolidation requirements—such as IFRS or local GAAP compliance, intercompany eliminations, scope changes, and disclosures—into robust, reliable models.
• Working closely with the Product team, you'll help evolve Pigment’s Financial Consolidation Starter Kit to better meet customer needs, while adapting it for each implementation without compromising standardization or best practices.
• You'll also support customers, partners, and internal teams to ensure smooth go-lives, long-term success, and strong customer references.

Solution Architect, Financial Consolidation

• Solutions Consultants partner with Account Executives to shape the vision of prospects and existing clients and present Pigment’s thought leadership around planning.
• Build relationships with customers to identify business goals and limitations with their current planning approach/solutions
• Run Pigment Experience Workshops to shape and refine our proposed solution with senior executive audiences
• Evolve and shape customers planning strategy beyond their current state through the development of a solution hypothesis, as supported by relevant proof-points from our customer success stories
• Master Pigment’s product capabilities and address a wide variety of business concerns through a customized and differentiated product capability demonstration
• Collaborate with Product, Marketing and Customer Success to deliver on prospect needs to improve product, processes and customer experiences

Solutions Consultant

• You will help customers derive value from Pigment by being a product expert and problem solver
• You will be a true product expert who’s technically savvy to conduct investigations and an essential resource for your colleagues and customers.
• You will own Support tickets from creation to closure
• You will replicate and escalate bugs to Engineering/R&D Team
• You will collaborate with Product Managers on feature requests, advocating for our customers and partners
• Following your probation, this position will require you to work 1-week on-call covers of P1 tickets with additional compensation for the days covered

Head of Community and Customer Marketing

Head of Community and Customer Marketing

Lead Product Designer – Agentic AI

Mid-Market Account Executive – DACH

Product Support Specialist

Business Development Manager

Solution Architect, Financial Consolidation

Solutions Consultant

Senior Product Support Specialist