Implementation Specialist

• Identify and document business processes, gather, synthesize, and translate business requirements into user stories, and complete the declarative configurations required
• Co-lead discovery workshops to gather, define, and document current state and future state business processes and functional requirements
• Document requirements in the form of process flow diagrams and user stories
• Participate in the creation of prototypes and proof-of-concepts and demonstrate solution functionality to client stakeholders as needed
• Complete declarative configurations for Salesforce Revenue Cloud projects, including products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes
• Develop implementation estimates and plans for phases of the delivery lifecycle, including configuration, development, testing, training, communications, deployment, and post go-live support
• Design user story test scripts and participate in end-user acceptance testing
• Demonstrate a strong understanding of Salesforce Revenue Cloud capabilities and clearly communicate its limitations and best practices to clients
• Develop and present solution options to client, evaluating the pros and cons of declarative configuration against code and customization
• Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping
• Participate in training content development and administrator and end-user training delivery
• Leverage Logik.io for complex configuration requirements and collaborate with internal Logik.io Center of Excellence team
• Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions
• Travel consistently in the first 6 months

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