Product Manager, Content Strategist – Knowledge Management
Pierce Professional Resources
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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About the role
- Define and execute a comprehensive content strategy that aligns with business objectives and user needs.
- Conduct content audits and user research to evaluate existing content effectiveness and identify gaps.
- Establish best practices for content creation, curation, and management across various platforms.
- Develop a structured approach for managing organizational knowledge and resources.
- Implement systems and processes for knowledge sharing, ensuring easy access to information and resources.
- Work with IT and design teams to enhance knowledge management platforms for better user experience.
- Partner with stakeholders across departments to align content efforts with organizational goals.
- Facilitate workshops and training sessions to promote effective content practices and knowledge sharing.
- Set metrics to evaluate the success of content initiatives and knowledge management practices.
- Analyze data and feedback to continuously enhance content quality and user engagement.
Requirements
- 5+ years of experience in product management or content strategy, preferably within technology or financial services sectors.
- Strong knowledge of content management systems and knowledge management best practices.
- Proven track record of developing and executing effective content strategies.
- Excellent communication and interpersonal skills, with a strong ability to collaborate with diverse teams.
- Experience in user research and analysis to inform content development.
- Strong analytical skills, with a focus on data-driven decision-making.
Benefits
- Basic asset management knowledge.
- Understanding of risk and controls is a plus.
- Experience within PMO structure.
- Strong PowerPoint/deck creation skills.
- Highly client-facing, engaging with senior stakeholders.
- Ability to drive conversations and manage expectations.
- 8-10+ years of experience.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
content strategycontent auditsuser researchcontent creationcontent curationknowledge managementdata analysismetrics evaluationcontent effectivenessuser engagement
Soft Skills
communicationinterpersonal skillscollaborationanalytical skillsfacilitationtrainingstakeholder engagementorganizational skillsproblem-solvingadaptability