Picarro

Operations

• Define and evolve the company’s end-to-end commercial operating model
• Establish scalable frameworks that support enterprise sales execution and long-term bookings growth
• Partner with executive leadership to align commercial strategy with company growth objectives
• Establish governance across deal structure, pricing, and approvals
• Ensure consistency and quality in commercial agreements
• Partner with Legal, Finance, and Sales leadership to optimize contract frameworks and approval processes
• Drive operational rigor across pipeline, bookings, and RPO tracking
• Ensure accurate forecasting inputs and alignment with Finance
• Provide executive-level visibility into performance and risk
• Build and optimize proposal development processes to improve speed and quality
• Enable efficient cross-functional coordination for complex deals
• Set the vision for CRM and commercial systems to support scale
• Ensure data integrity and deliver actionable insights to inform decision-making
• Elevate reporting from operational metrics to strategic business insights
• Serve as a key partner across Sales, Finance, Legal, Product, and Customer Success
• Build, develop, and scale a high-performing Sales Operations and Commercial Excellence team
• Establish a culture of accountability, operational discipline, and continuous improvement

Senior Director, Sales Operations – Commercial Excellence

Field Engineer

• Conduct installations of monitoring systems, including all sample handling equipment and PLC programming
• Complete critical objectives, such as quarterly quality assurance testing and daily calibration testing of differential pressure flowmeters, ultrasonic flowmeters, and hazardous air pollutant CEMS,
• Communicate with Project Managers to define time and resource requirements for a project and coordinate these deadlines with clients and third-party firms.
• Communicate with industrial site operations personnel to identify and fix issues.
• Complete required customer safety training and comply with safety rules on customer sites.
• Conduct calibrations and validation tests for installed systems as required by an established quality assurance plan or environmental regulation.
• Maintain hardware and spare parts inventory.
• Maintain a quarterly quality assurance schedule and document the completion of all items.
• Log system downtime and emissions for trend analysis.
• Train customers on installed systems' functionality, maintenance, and operation.
• Develop system manuals, test procedures, and guidance documents as required.
• Ability to work with our software team for programming DAS and PLC to meet their specific requirements
• Help develop and update SOPs for future project work

Field Engineer – I&E Specialist

Technical Account Manager

• Develop and execute innovative sales strategies for the Sterilizer industry, identifying and capturing new opportunities.
• Manage key accounts and expand your network across the Americas, discovering new business prospects and cultivating lasting partnerships.
• Immerse yourself in the Industrial Solutions Sterilizer team, master the PICARRO value proposition, and craft compelling sales proposals and quotes for system deployments.
• Keep CRM records up to date and help drive accurate forecasting to support organizational growth.
• Engage with customers in-person, virtually, and over the phone - travel the territory, build connections, and make deals happen.
• Consistently meet and exceed ambitious sales targets.
• Identify customer and market needs, share insights and emerging trends with your team, and help shape strategic direction.
• Represent the company at trade shows, conferences, meetings, and seminars, promoting our solutions and staying at the forefront of industry developments.