Support Account Managers & Client Accounts
Assist Account Managers with day-to-day client coordination, follow-ups, and task management across multiple accounts.
Turn meeting discussions, emails, and internal direction into clear next steps and organized project plans.
Help ensure timelines, deliverables, and expectations stay aligned between clients and internal teams.
Manage defined projects or workstreams independently when appropriate, from kickoff through completion.
Coordinate with internal teams (design, development, SEO, paid media, content) to keep work moving forward smoothly.
Track tasks, deadlines, and dependencies using tools like Asana and Harvest.
Draft client-ready emails, updates, and campaign communications in HubSpot based on guidance from Account Managers or strategists.
Prepare creative briefs, outlines, or first drafts for ads, landing pages, emails, or content initiatives based on an overarching campaign goal.
Support campaign execution through QA, asset coordination, and preparation, ensuring work is polished before it reaches clients.
Prepare agendas, take notes, and document action items for client and internal meetings.
Maintain organized documentation around scope, timelines, and deliverables.
Help maintain templates, checklists, and repeatable processes for common client work.
Flag risks, missing inputs, or potential delays early so the team can adjust.
Contribute ideas for improving workflows as PIC continues to grow and refine how we operate.

Requirements

Some experience in marketing coordination, project coordination, client services, or a related role (agency experience is a plus).
Familiarity with digital marketing services such as SEO, paid media, email marketing, content, and websites.
Experience working with a variety of marketing tools and openness to learn more (Familiarity with HubSpot/CRMs, Wordpress /Shopify, GA4, and Asana are a plus).
Strong written communication skills and comfort drafting professional, client-facing materials.
Excellent organizational and time-management abilities.
Comfort working in project management and marketing tools, or willingness to learn quickly.
A proactive mindset and strong follow-through.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

marketing coordinationproject coordinationclient servicesdigital marketingSEOpaid mediaemail marketingcontent marketingproject management

Soft Skills

written communicationorganizational abilitiestime-managementproactive mindsetfollow-through