PHYGTL

User Research Intern

PHYGTL

internship

Posted on:

Location Type: Remote

Location: California • United States

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Job Level

Entry Level

About the role

  • As a User Research Intern, you’ll coordinate, run, and support qualitative research that shapes product decisions.
  • You’ll learn how to plan sessions, moderate high-signal conversations, and turn messy qualitative input into crisp, usable insights.
  • Coordinate and moderate user research sessions (core)
  • Plan and facilitate focus groups and/or interviews using our guides and structure
  • Ask strong follow-ups (“ask, don’t tell”), stay neutral, and manage group dynamics
  • Keep sessions focused, respectful, and high-signal.
  • Plan sessions with intention.
  • Translate research goals into a discussion guide and session flow (templates provided)
  • Align questions to current product hypotheses and decisions.
  • Deliver clean research outputs (required)
  • Leverage tech to transcript + structured summary (insights, quotes, implications, follow-ups)
  • Work like a remote-first teammate
  • Track tasks and deadlines in Asana
  • Share a short weekly update (what you ran, what you learned, what’s next, blockers)

Requirements

  • Required 3rd/4th year student (Junior/Senior), 2nd year outliers
  • Fluent English; comfortable leading live conversations
  • Reliable follow-through (you hit deadlines and communicate early if blocked)
  • Curious by default: you naturally ask “why?” and you’re not afraid of silence
  • Strong preference: You’re genuinely excited about: AI and AR (and where consumer tech is heading)
  • Gaming, social products, and mobile consumer apps
  • Building a mission-driven product (not “another internship”)
  • Remote-first execution: proactive communication, strong writing, self-management
  • Tools comfort (important)
  • Comfortable learning and using tools like ChatGPT, Claude, Asana, shared docs, and forms.
  • Nice to have Any facilitation background (clubs, tutoring/teaching, community leadership, RA/peer mentor, etc.)
  • Any qualitative research exposure (class projects count)
  • Nice to have (GREAT+) OpenClaw agentic process setup (agentic workflows/automation that speeds up research operations)
Benefits
  • Skills that actually compound
  • Moderation reps + coaching (how to ask better questions, stay unbiased, and go deeper than surface opinions)
  • Synthesis practice: turning transcripts into patterns, insights, and recommendations
  • Stronger communication: writing and presenting findings clearly
  • Work alongside engineers, designers, and PMs
  • Unlock your entrepreneurial DNA by collaborating with the founders
  • Portfolio-ready proof
  • You’ll produce real research artifacts (sanitized summaries/insight memos you can reference in a portfolio)
  • Career clarity
  • You’ll learn what it’s like to work on a real consumer product where research directly changes decisions
  • Learn first-hand how to use LLMs, LWMs, and agents, skills that catapult you into your professional career
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
qualitative researchdiscussion guide creationsession moderationfocus group facilitationtranscriptioninsight generationresearch output deliverytask tracking
Soft Skills
communicationcuriosityreliabilityself-managementproactive communicationneutralitygroup dynamics management