Director of Engineering – Salon Operations, Consumer

Phorest Software

Director leading Phorest’s salon software engineering organisations across Salon Operations and Consumer. Delivering customer outcomes, operational excellence, and resilient engineering teams.

Posted 8/5/2026contractRemote • 🇮🇪 IrelandLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strategic engineering leadership with a focus on customer outcomes, team empowerment, and operational excellence. Proven ability to translate business goals into actionable engineering visions while fostering high-performing teams and a customer-first culture.

Highest-signal resume keywords

Director Of Engineering ExperienceDelivery LeadershipPeople LeadershipTechnical DepthStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

CoachingCollaborationDecision-MakingCreating ClarityPsychological Safety

Industry Keywords

Product Software EnvironmentRisk ManagementDependency CoordinationCustomer OutcomesContinuous Improvement

About the role

Key responsibilities & impact

Lead two engineering organisations covering Salon Operations and Consumer
Partner with Product, Design, Customer Success, Support, and fellow Engineering leaders
Champion a customer-first engineering culture while balancing product delivery, technical excellence, reliability, and platform health
Provide strategic engineering leadership across the domain
Create clarity, alignment, and momentum while empowering teams to make decisions
Oversee the Level 3 support model and improve reliability, tooling, and engineering practices
Champion quality, security, performance, and operational health
Translate business goals into an engineering vision and roadmap
Drive initiatives that improve customer outcomes while balancing delivery, technical investment, and organisational priorities
Coach and support Heads of Engineering and Principal Engineers
Build high-performing, engaged teams and foster collaboration, continuous improvement, feedback, and growth
Ensure teams have the people, processes, and support needed to succeed
Use data and team feedback to improve performance, engagement, and ways of working

Requirements

What you’ll need

Proven experience as a Director of Engineering or similar leading multiple teams/groups in a product software environment
Experience as a manager of managers
Strong track record in delivery leadership, including prioritisation, risk management, dependency coordination, and stakeholder communication
Credible technical depth to challenge and support architectural choices without needing to be a hands-on contributor
Experience partnering closely with Product to deliver customer outcomes
Demonstrated people leadership, including coaching managers and managers of managers
Experience developing senior individual contributors
Ability to create clarity and psychological safety
Comfortable operating in ambiguity and making timely decisions with incomplete information

Benefits

Comp & perks

Private healthcare
2 Wellness Days
Employee assistance program
Free online GP service
Competitive Compensation
Employee Share Purchase Scheme
Pension
Life Assurance
Income Protection
Bike to work scheme
Tax saver transport tickets
2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause
Enhanced Maternity and Paternity Benefits
Extensive development opportunities
Development programs
Access to online resources including LinkedIn Learning
3 moving days
Flexi-time
Working from home
Remote work