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Product Data Analyst
Phorest SoftwareProduct Data Analyst at Phorest optimizing software through user analytics and collaboration with cross-functional teams. Responsible for defining metrics, building dashboards, and conducting deep-dive analyses.
Tech Stack
Tools & technologiesPythonSQL
About the role
Key responsibilities & impact- Partner with Product Managers and teams to define success metrics, instrument features, and measure the impact of product changes and releases.
- Build and maintain Looker dashboards and explores that surface product usage, engagement, retention, and funnel metrics to stakeholders across the business.
- Conduct deep-dive analyses on user behaviour, feature adoption, and churn signals to surface actionable insights that inform product roadmap decisions.
- Define and maintain a product metrics framework, ensuring consistency in how KPIs are measured and reported across teams.
- Support A/B testing and experimentation, helping teams design experiments, interpret results, and make statistically sound decisions.
- Collaborate with Data Engineering to ensure the right events and data points are captured, pipelines are reliable, and the data model supports product analytics needs.
- Proactively monitor product metrics, flagging anomalies, trends, and opportunities to the relevant teams.
- Contribute to data literacy across product teams, coaching team members on self-serve analytics, dashboard use, and metric interpretation.
- Support ad hoc analytical requests from product and leadership, delivering timely and rigorous analysis.
Requirements
What you’ll need- 3+ years of experience in data analytics, ideally with some of that time in a product analytics context or working directly alongside a product team.
- Strong proficiency in SQL, with the ability to write complex queries across large datasets.
- Hands-on experience with Looker (LookML, dashboards, explores) — a core requirement for this role.
- Solid understanding of the product development lifecycle and how data fits into agile ways of working.
- Strong data visualisation and communication skills — you can tell a clear story with data for both technical and non-technical audiences.
- Analytical mindset with strong attention to detail and a rigorous approach to data accuracy.
- Self-starter who can manage competing priorities and work independently in a fast-moving environment.
- Experience in the hair & beauty industry or a vertical SaaS business serving SMEs (preferred).
- Experience with Python or R for more advanced analysis (preferred).
Benefits
Comp & perks- Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.
- As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.
- We help you travel by providing a bike to work scheme as well as tax saver transport tickets.
- We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.
- We care for your family and provide Enhanced Maternity and Paternity Benefits.
- We grow our own timber! We provide a great learning environment and extensive development opportunities.
- We run development programs and provide access to many online resources including LinkedIn learning.
- Moving house? Phorest employees get 3 moving days.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLLookerLookMLdata visualizationA/B testingdata analysisstatistical analysisPythonRproduct metrics framework
Soft Skills
analytical mindsetattention to detailcommunication skillsself-startertime managementcollaborationcoachingproblem-solvingindependenceadaptability