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Product Manager – Reporting
Phorest SoftwareProduct Manager for Reporting at Phorest overseeing the reporting strategy and roadmap. Driving engagement and customer satisfaction through effective data insights and reporting tools.
About the role
Key responsibilities & impact- Own the Reporting strategy and roadmap, aligning it with Phorest’s overall product and commercial goals.
- Take accountability for adoption, engagement, and customer satisfaction within the Phorest reporting suite - across desktop and mobile.
- Define clear success metrics for every initiative while tracking and reporting on post-launch performance to measure impact.
- Lead structured prioritisation — balancing customer needs, usability, technical feasibility and business outcomes.
- Communicate the “why” and “impact” of every major decision to senior stakeholders and regional teams.
- Lead cross-functional teams of engineers and designers to deliver impactful outcomes.
- Use data and insight to understand customer needs and market opportunities.
- Develop a deep understanding of how salons use Phorest’s reporting suite to grow customer satisfaction, adoption and retention.
Requirements
What you’ll need- 3+ years of Product Management experience, preferably with experience in Marketing.
- Previous experience operating in agile development.
- Previous experience working with reporting is a plus.
- The ability to independently manage senior stakeholders, drive cross-functional alignment and build trust through credibility.
- Excellent communication and collaboration skills which create clarity for your audience.
- Ability to lead cross functional teams to deliver business outcomes.
- Expertise in assessing the level of risk vs. reward when making product recommendations and decisions.
- Proven track record of leading through influence across cross-functional squads (Design, Engineering, Sales, Marketing, GTM teams and Support).
Benefits
Comp & perks- Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.
- As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.
- We help you travel by providing a bike to work scheme as well as tax saver transport tickets.
- We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.
- We care for your family and provide Enhanced Maternity and Paternity Benefits.
- We grow our own timber! We provide a great learning environment and extensive development opportunities.
- We run development programs and provide access to many online resources including LinkedIn learning.
- Moving house? Phorest employees get 3 moving days.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product ManagementAgile DevelopmentReportingData AnalysisSuccess MetricsCustomer SatisfactionAdoptionRetentionCross-Functional LeadershipRisk Assessment
Soft Skills
CommunicationCollaborationStakeholder ManagementInfluenceTrust BuildingClarityPrioritizationCustomer Needs UnderstandingImpact CommunicationTeam Leadership