Product Data Analyst

Phorest Software

Product Data Analyst turning data into actionable insights to shape software development for Phorest. Collaborating with product teams to measure user behavior and improve salon software.

Posted 4/28/2026full-time🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Partner with Product Managers and teams to define success metrics, instrument features, and measure the impact of product changes and releases.
Build and maintain Looker dashboards and explores that surface product usage, engagement, retention, and funnel metrics to stakeholders across the business.
Conduct deep-dive analyses on user behaviour, feature adoption, and churn signals to surface actionable insights that inform product roadmap decisions.
Define and maintain a product metrics framework, ensuring consistency in how KPIs are measured and reported across teams.
Support A/B testing and experimentation, helping teams design experiments, interpret results, and make statistically sound decisions.
Collaborate with Data Engineering to ensure the right events and data points are captured, pipelines are reliable, and the data model supports product analytics needs.
Proactively monitor product metrics, flagging anomalies, trends, and opportunities to the relevant teams.
Contribute to data literacy across product teams, coaching team members on self-serve analytics, dashboard use, and metric interpretation.
Support ad hoc analytical requests from product and leadership, delivering timely and rigorous analysis.

Requirements

What you’ll need

3+ years of experience in data analytics, ideally with some of that time in a product analytics context or working directly alongside a product team.
Strong proficiency in SQL, with the ability to write complex queries across large datasets.
Hands-on experience with Looker (LookML, dashboards, explores) — a core requirement for this role.
Solid understanding of the product development lifecycle and how data fits into agile ways of working.
Strong data visualisation and communication skills — you can tell a clear story with data for both technical and non-technical audiences.
Analytical mindset with strong attention to detail and a rigorous approach to data accuracy.
Self-starter who can manage competing priorities and work independently in a fast-moving environment.
Experience in the hair & beauty industry or a vertical SaaS business serving SMEs (preferred).
Experience with Python or R for more advanced analysis (preferred).

Benefits

Comp & perks

Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.
As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.
We help you travel by providing a bike to work scheme as well as tax saver transport tickets.
We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.
We care for your family and provide Enhanced Maternity and Paternity Benefits.
We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning.
Moving house? Phorest employees get 3 moving days.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analyticsSQLLookerLookMLdata visualizationA/B testingstatistical analysisPythonRproduct metrics framework

Soft Skills

analytical mindsetattention to detailcommunication skillsself-starterindependent workcoachingcollaborationtime managementproblem-solvingstorytelling with data