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Business Analyst
PhoenixTeamBusiness Analyst supporting a federal modernization initiative expanding AI-enabled capabilities. Gathering requirements and enabling automated, real-time data exchange.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in gathering and documenting business and technical requirements, translating them into user stories and process flows, and facilitating stakeholder engagement. Proficient in supporting IT modernization and systems integration projects while ensuring alignment with customer-approved technology requirements.
Highest-signal resume keywords
Business AnalysisUser Story DevelopmentAPI-Based IntegrationAgile/Scrum MethodologiesStakeholder Facilitation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements GatheringTechnical Requirements DocumentationProcess Flow CreationAcceptance Criteria DefinitionImpact AnalysisData Quality AnalysisRequirements Traceability
Soft Skills
Strong Written CommunicationStrong Verbal Communication
Tools & Technologies
MuleSoftAWS LambdaSalesforceJiraConfluence
Certifications & Qualifications
CBAPPMI-PBA
Industry Keywords
FintechMortgageFederal Customer ProgramsFedRAMPRegulated Industry
Tech Stack
Tools & technologiesAWSCloud
About the role
Key responsibilities & impact- Gather, analyze, and document business and technical requirements
- Facilitate working sessions with product, engineering, data, and business SME stakeholders to capture current-state processes and define target-state workflows
- Translate requirements into user stories, process flows, and acceptance criteria guiding development and testing teams
- Analyze dependencies, risks, and data quality issues
- Partner with engineering teams to validate alignment with customer-approved technology requirements
- Support impact analysis and change management activities for transition to real-time, automated data exchange
- Maintain requirements traceability, decision logs, and supporting documentation
- Communicate project status, risks, and open issues to program leadership and stakeholders
Requirements
What you’ll need- Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent professional experience
- 3+ years of experience as a Business Analyst supporting IT modernization, systems integration, or software delivery projects
- Experience gathering and documenting business and technical requirements, including user stories, process flows, and acceptance criteria
- Familiarity with API-based integration platforms (e.g., MuleSoft) and cloud/serverless architectures (e.g., AWS Lambda)
- Experience facilitating stakeholder working sessions and translating business needs into actionable requirements
- Strong written and verbal communication skills, with the ability to work across technical and non-technical audiences
- Must be a U.S. citizen and eligible to obtain and maintain a Public Trust clearance / favorable suitability determination
- Mortgage, fintech, or other regulated industry experience preferred, not required
- Experience supporting Federal customer programs or other federal government agencies preferred
- Familiarity with Salesforce, Agentforce, or similar CRM/AI-agent platforms preferred
- Experience with FedRAMP preferred
- Experience with Agile/Scrum delivery methodologies and tools such as Jira and Confluence preferred
- Business analysis certification (e.g., CBAP, PMI-PBA) preferred
Benefits
Comp & perks- 100% remote work
- Full-time employment
- 8–5 ET work hours