Operations Coordinator

Phoenix Software Limited

Operations Co-Ordinator supporting efficient delivery of operations for public sector organisations. Managing orders, queries, and processes to ensure smooth operations in a dynamic environment.

Posted 6/25/2026full-timePocklington • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Act as a central point of contact for operational queries from internal teams, customers, suppliers, and vendors
Manage shared Operations inboxes, ensuring all queries are handled accurately and in a timely manner
Process customer orders, agreements, and licensing contracts with a high level of accuracy and attention to detail
Raise and manage purchase orders, ensuring timely processing and order completion
Work closely with sales teams to validate and process orders correctly
Liaise with suppliers, manufacturers, and partners (e.g. Microsoft) to manage orders, queries, and updates
Maintain product pricing and ensure pricing data is accurate within internal systems
Run and maintain operational reports, supporting sales activity and tracking performance
Manage renewals, reminders, and ongoing customer contract activity
Support after-sales activity, including handling returns and resolving delivery or order issues
Build and maintain strong relationships with suppliers and internal stakeholders
Assist with supplier engagement and support pricing discussions where required
Maintain accurate records, documentation, and agreement tracking through to completion
Ensure all operational processes follow company policies, including information security requirements
Identify and support opportunities to improve processes, efficiency, and service quality
Support the wider Operations team with ad-hoc tasks and business requirements as needed

Requirements

What you’ll need

Previous experience in an administrative, operations, or order processing role
Strong organisational skills, with the ability to prioritise workload and manage multiple tasks effectively
High attention to detail and accuracy, particularly when handling orders, contracts, or pricing data
Confident working with systems and data, including Microsoft Office (especially Excel) and internal business systems
Excellent communication skills, able to liaise with internal teams, customers, and suppliers
Ability to build and maintain strong working relationships with stakeholders
Comfortable managing queries and resolving issues in a timely and professional manner
Proactive and reliable, with a strong sense of ownership and accountability
Ability to work under pressure and meet deadlines in a fast-paced environment
A flexible, team-oriented approach with a willingness to support wider operational activities
Ability to identify process improvements and contribute to more efficient ways of working

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Phoenix Software Limited Website LinkedIn All Job Openings 201 - 500 employees Founded 1990 🔒 Cybersecurity ☁️ SaaS 🤖 Artificial Intelligence Cybersecurity
SaaS
Artificial Intelligence Phoenix Software Limited is a technology company that specializes in providing comprehensive IT solutions and managed services. They offer a wide range of services including managed IT, cloud infrastructure, cybersecurity, data analytics, AI innovations, software licensing, and more. Phoenix Software is dedicated to empowering organizations to optimize their IT investments, enhance data security, foster collaboration, and implement sustainable IT practices to achieve their business objectives. Operations Coordinator Job not on LinkedIn 🔥 2 minutes ago 🏢🏡 Pocklington – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Act as a central point of contact for operational queries from internal teams, customers, suppliers, and vendors
Manage shared Operations inboxes, ensuring all queries are handled accurately and in a timely manner
Process customer orders, agreements, and licensing contracts with a high level of accuracy and attention to detail
Raise and manage purchase orders, ensuring timely processing and order completion
Work closely with sales teams to validate and process orders correctly
Liaise with suppliers, manufacturers, and partners (e.g. Microsoft) to manage orders, queries, and updates
Maintain product pricing and ensure pricing data is accurate within internal systems
Run and maintain operational reports, supporting sales activity and tracking performance
Manage renewals, reminders, and ongoing customer contract activity
Support after-sales activity, including handling returns and resolving delivery or order issues
Build and maintain strong relationships with suppliers and internal stakeholders
Assist with supplier engagement and support pricing discussions where required
Maintain accurate records, documentation, and agreement tracking through to completion
Ensure all operational processes follow company policies, including information security requirements
Identify and support opportunities to improve processes, efficiency, and service quality
Support the wider Operations team with ad-hoc tasks and business requirements as needed 🎯 Requirements
Previous experience in an administrative, operations, or order processing role
Strong organisational skills, with the ability to prioritise workload and manage multiple tasks effectively
High attention to detail and accuracy, particularly when handling orders, contracts, or pricing data
Confident working with systems and data, including Microsoft Office (especially Excel) and internal business systems
Excellent communication skills, able to liaise with internal teams, customers, and suppliers
Ability to build and maintain strong working relationships with stakeholders
Comfortable managing queries and resolving issues in a timely and professional manner
Proactive and reliable, with a strong sense of ownership and accountability
Ability to work under pressure and meet deadlines in a fast-paced environment
A flexible, team-oriented approach with a willingness to support wider operational activities
Ability to identify process improvements and contribute to more efficient ways of working Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

order processingcontract managementpurchase order managementdata accuracyoperational reportingprocess improvementinformation security compliance

Soft Skills

organizational skillsattention to detailcommunication skillsrelationship buildingproblem-solvingproactive attitudereliabilityteam-orientedability to work under pressuretime management