Professional Services Engineer – Microsoft Cybersecurity

Phoenix Software Limited

Professional Services Engineer focusing on Microsoft cybersecurity technologies at Phoenix. Delivering technical implementations and collaborating with customers to ensure satisfaction.

Posted 5/5/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AzureCloudSplunk

About the role

Key responsibilities & impact

Deliver complex technical implementations for customer projects, acting as a delivery subject matter expert
Lead the implementation of agreed technical designs produced by Solution Architects and Technical Consultants
Diagnose and resolve technical issues, ensuring high levels of customer satisfaction and solution quality
Work closely with Project Managers to meet agreed milestones, timelines, and delivery standards
Deliver technical knowledge‑transfer workshops and handover sessions to customers
Produce high‑quality post‑delivery and technical documentation
Build and maintain strong working knowledge of all products and solutions across the practice

Requirements

What you’ll need

Experience working as a Support Analyst or Engineer, with proven ability to troubleshoot and resolve technical issues
Strong knowledge of Microsoft cloud and security technologies, including Exchange Online, Entra ID (cloud and hybrid), and Azure
Hands-on experience with Microsoft identity and access security services, including Conditional Access, PIM, RBAC, and identity protection
Experience deploying and supporting Microsoft XDR solutions, including Defender for Endpoint, Identity, Cloud Apps, and Office 365
Strong technical documentation and post-delivery reporting skills
Excellent communication skills with a customer-focused mindset
Strong problem-solving ability, with a positive, resilient, and adaptable approach
Desire for continuous improvement and learning across security technologies
Microsoft Information Protection and Purview (DLP, Data Lifecycle Management)
Email security solutions such as Defender for Office 365, Mimecast, or Barracuda
SIEM platforms including Microsoft Sentinel, Splunk, or LogRhythm
Endpoint protection solutions such as Microsoft Defender, Sophos, or CrowdStrike
Microsoft Certified: Azure Fundamentals – AZ-900
Microsoft Certified: M365 Fundamentals – MS-900
Microsoft Certified: Security Fundamentals – SC-900

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Phoenix Software Limited Website LinkedIn All Job Openings 201 - 500 employees Founded 1990 🔒 Cybersecurity ☁️ SaaS 🤖 Artificial Intelligence Cybersecurity
SaaS
Artificial Intelligence Phoenix Software Limited is a technology company that specializes in providing comprehensive IT solutions and managed services. They offer a wide range of services including managed IT, cloud infrastructure, cybersecurity, data analytics, AI innovations, software licensing, and more. Phoenix Software is dedicated to empowering organizations to optimize their IT investments, enhance data security, foster collaboration, and implement sustainable IT practices to achieve their business objectives. Professional Services Engineer – Microsoft Cybersecurity Job not on LinkedIn 🔥 16 minutes ago 🇬🇧 United Kingdom – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 👮‍♂️ Cybersecurity / Security Engineer Azure Cloud Splunk Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Deliver complex technical implementations for customer projects, acting as a delivery subject matter expert
Lead the implementation of agreed technical designs produced by Solution Architects and Technical Consultants
Diagnose and resolve technical issues, ensuring high levels of customer satisfaction and solution quality
Work closely with Project Managers to meet agreed milestones, timelines, and delivery standards
Deliver technical knowledge‑transfer workshops and handover sessions to customers
Produce high‑quality post‑delivery and technical documentation
Build and maintain strong working knowledge of all products and solutions across the practice 🎯 Requirements
Experience working as a Support Analyst or Engineer, with proven ability to troubleshoot and resolve technical issues
Strong knowledge of Microsoft cloud and security technologies, including Exchange Online, Entra ID (cloud and hybrid), and Azure
Hands-on experience with Microsoft identity and access security services, including Conditional Access, PIM, RBAC, and identity protection
Experience deploying and supporting Microsoft XDR solutions, including Defender for Endpoint, Identity, Cloud Apps, and Office 365
Strong technical documentation and post-delivery reporting skills
Excellent communication skills with a customer-focused mindset
Strong problem-solving ability, with a positive, resilient, and adaptable approach
Desire for continuous improvement and learning across security technologies
Microsoft Information Protection and Purview (DLP, Data Lifecycle Management)
Email security solutions such as Defender for Office 365, Mimecast, or Barracuda
SIEM platforms including Microsoft Sentinel, Splunk, or LogRhythm
Endpoint protection solutions such as Microsoft Defender, Sophos, or CrowdStrike
Microsoft Certified: Azure Fundamentals – AZ-900
Microsoft Certified: M365 Fundamentals – MS-900
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Hard Skills & Tools

troubleshootingtechnical implementationtechnical documentationMicrosoft cloud technologiesMicrosoft security technologiesMicrosoft identity and access security servicesMicrosoft XDR solutionsemail security solutionsSIEM platformsendpoint protection solutions

Soft Skills

customer-focused mindsetproblem-solvingcommunicationresilienceadaptabilitydesire for continuous improvementcollaborationleadershiporganizational skillsknowledge transfer

Certifications

Microsoft Certified: Azure Fundamentals – AZ-900Microsoft Certified: M365 Fundamentals – MS-900Microsoft Certified: Security Fundamentals – SC-900