Credit Control Administrator

Phoenix Software Limited

Credit Control Administrator at Phoenix managing cash flow and customer accounts in finance team. Responsible for debt collection, customer queries, and maintaining accurate financial records.

Posted 4/17/2026full-timePocklington • 🇬🇧 United KingdomJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Support Credit Controllers with the collection of customer debts in line with agreed terms of trade.
Assist in driving debtor days towards or below the company target of 30 days.
Set up new customer accounts accurately, ensuring correct terms of trade, credit limits, VAT information and documentation are in place.
Release held customer orders promptly where appropriate, escalating higher‑risk cases when required.
Allocate daily cash receipts to customer accounts and prepare daily cheque banking.
Issue copy invoices and monthly statements to customers.
Process customer credit card payments.
Organise reminder letters and 7‑day overdue letters, liaising with Account Managers where necessary.
Collate information to support decisions on credit limits and account risk.
Manage internal and customer queries to ensure timely and effective resolution.
Maintain accurate and up‑to‑date records in Sage and Oasis, including notes and supporting documentation.
Support the Credit Control team during peak periods and provide holiday cover when required.
Assist the Purchase Ledger team when needed.
Identify opportunities to improve credit control processes and systems.
Carry out responsibilities in line with company data protection and information security policies.

Requirements

What you’ll need

Minimum of 2 years’ experience in a relevant finance or credit control role.
Strong organisational skills with the ability to plan, prioritise and manage workload effectively.
High attention to detail with strong analytical and problem‑solving skills.
Confident and professional customer communication skills, including telephone contact and negotiation.
Ability to assess and manage risk when setting credit limits and releasing held orders.
Proactive, determined and enthusiastic approach with a “can‑do” attitude.
Strong team player with the ability to build effective relationships across the wider business.
Takes ownership and accountability for tasks, keeping managers informed of progress.
Experience using financial systems and tools with confidence and accuracy.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Phoenix Software Limited Website LinkedIn All Job Openings 201 - 500 employees Founded 1990 🔒 Cybersecurity ☁️ SaaS 🤖 Artificial Intelligence Cybersecurity
SaaS
Artificial Intelligence Phoenix Software Limited is a technology company that specializes in providing comprehensive IT solutions and managed services. They offer a wide range of services including managed IT, cloud infrastructure, cybersecurity, data analytics, AI innovations, software licensing, and more. Phoenix Software is dedicated to empowering organizations to optimize their IT investments, enhance data security, foster collaboration, and implement sustainable IT practices to achieve their business objectives. Credit Control Administrator 🔥 47 minutes ago 🏢🏡 Pocklington – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 🖥️ Administration 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Support Credit Controllers with the collection of customer debts in line with agreed terms of trade.
Assist in driving debtor days towards or below the company target of 30 days.
Set up new customer accounts accurately, ensuring correct terms of trade, credit limits, VAT information and documentation are in place.
Release held customer orders promptly where appropriate, escalating higher‑risk cases when required.
Allocate daily cash receipts to customer accounts and prepare daily cheque banking.
Issue copy invoices and monthly statements to customers.
Process customer credit card payments.
Organise reminder letters and 7‑day overdue letters, liaising with Account Managers where necessary.
Collate information to support decisions on credit limits and account risk.
Manage internal and customer queries to ensure timely and effective resolution.
Maintain accurate and up‑to‑date records in Sage and Oasis, including notes and supporting documentation.
Support the Credit Control team during peak periods and provide holiday cover when required.
Assist the Purchase Ledger team when needed.
Identify opportunities to improve credit control processes and systems.
Carry out responsibilities in line with company data protection and information security policies. 🎯 Requirements
Minimum of 2 years’ experience in a relevant finance or credit control role.
Strong organisational skills with the ability to plan, prioritise and manage workload effectively.
High attention to detail with strong analytical and problem‑solving skills.
Confident and professional customer communication skills, including telephone contact and negotiation.
Ability to assess and manage risk when setting credit limits and releasing held orders.
Proactive, determined and enthusiastic approach with a “can‑do” attitude.
Strong team player with the ability to build effective relationships across the wider business.
Takes ownership and accountability for tasks, keeping managers informed of progress.
Experience using financial systems and tools with confidence and accuracy. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

credit controldebt collectioncredit risk assessmentcash allocationinvoice processingcredit card payment processingdata managementfinancial analysisprocess improvement

Soft Skills

organizational skillsattention to detailanalytical skillsproblem-solving skillscustomer communicationnegotiation skillsproactive attitudeteam playerownership and accountability