Street Outreach Case Manager

Phoenix Rescue Mission

Outreach Case Manager overseeing daily operations of a homeless day relief center. Connecting with and motivating individuals experiencing homelessness towards self-sufficiency.

Posted 6/2/2026full-timeScottsdale • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Help to oversee the daily operations of assigned homeless day relief center
Connect with and motivate people living on the streets to strive toward self-sufficiency
Make sure that all client-level and other program data are properly recorded
Assist homeless people in navigating the social service system to identify resources that will help end their homelessness
Set goals and develop an individualized case plan with each outreach prospect
Establish and maintain relationships with community stakeholders and attend community outreach events
Ensure that client information is entered timely and accurately in the PRM database
Lead or participate in devotions, prayers, or other organization activities that promote a credible Christian witness and lifestyle.

Requirements

What you’ll need

Bachelor’s degree in Social Work, Sociology, Psychology, Counseling, or another social service field or 4 years of experience in case management, social work, or a similar setting, or a combination of education and experience
Certified in Peer Support, preferred.
Current valid Arizona driver's license with a clean driving record of 2+ years (as verified by our company MVR check) and able to qualify for our company Insurance Policy.
Knowledge of the problems facing the street homeless population and an awareness of the resources that help people exit homelessness.
High level of composure and can remain calm in stressful situations.
Discreet and understand the importance of keeping client information confidential.
Excellent communication skills.
Proficient in Microsoft Office apps.
Solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.

Benefits

Comp & perks

Generous health, dental, and vision benefits
401(k) match program
Robust paid time off program
12 paid holidays annually

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

case managementdata recordingindividualized case planningresource navigation

Soft Skills

motivationrelationship buildingcommunicationcomposurediscretion

Certifications

Peer Support certification