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Senior Product Review Manager
Phoenix GroupSenior Product Review Manager overseeing product review activities at Standard Life. Leading governance and quality assurance of product propositions and collaborating with stakeholders.
About the role
Key responsibilities & impact- Provide oversight and assurance across Group Product Review activity
- Bring strong technical knowledge of products propositions, applying this expertise to complex reviews
- Act as senior point of reference and embed Product Review frameworks and principles across the business
- Manage Product Review planning, governance, technical assurance, and quality of reporting
- Present findings and recommendations to senior stakeholders and governance forums
- Collaborate across the business and with third parties across the supply chain
- Ensure accuracy, proportion, robustness, defensibility, and timely delivery of Product Review outputs
Requirements
What you’ll need- Proven experience as a people leader, able to balance good customer outcomes, customer experience, and conduct risk through effective resource planning, prioritisation, and delivery of customer focused outcomes
- Strong understanding of life and pensions products and propositions, with a sound grasp of the regulatory environment and Consumer Duty expectations in which a Life and Pensions business operates
- Demonstrate consistent focus on customer outcomes and fair value, applying professional judgement to identify foreseeable harm and drive meaningful, proportionate recommendations and improvements through reviews
- Takes ownership for end-to-end delivery quality in agreed timeframes, balancing quality, regulatory and internal expectations, ensuring reviews and actions are accurate, robust, defensible, clearly owned, and tracked to completion
- Excellent report writing, communication, and interpersonal skills, with the ability to draw clear conclusions, influence stakeholders credibly, and respond effectively to unforeseen challenges and competing priorities in a complex organisation
Benefits
Comp & perks- flexibility
- trust
- benefits that work for whatever life brings
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product Review frameworksTechnical assuranceQuality reportingResource planningPrioritisationCustomer outcomesRegulatory complianceProfessional judgementEnd-to-end deliveryReport writing
Soft Skills
LeadershipCommunicationInterpersonal skillsStakeholder influenceProblem-solvingTime managementCollaborationAdaptabilityCritical thinkingCustomer focus