Implementation Manager

Phoenix Group

Implementation Manager managing end-to-end Workplace Pension Schemes for new clients at Standard Life. Coordinating work streams and client communications in a client-facing role.

Posted 5/14/2026full-timeEdinburgh • 🇬🇧 United KingdomMid-LevelSenior💰 £40,000 per yearWebsite

About the role

Key responsibilities & impact

Manage the end-to-end implementation of Workplace Pension Schemes for new clients
Create and manage a detailed implementation plan designed to meet specific requirements of client’s pension scheme
Ensure clear ownership and accountability of tasks
Co-ordinate work streams across the business to ensure all deliverables are achieved on time
Client communications, scheme design and training
Manage and track risks and issues to prevent any negative impact on delivery timescales
Key participant at client site visits and ‘beauty parades’.

Requirements

What you’ll need

Financial services knowledge in workplace pensions
Experience of working with multiple external advisers and clients
Ability to demonstrate knowledge and understanding of product propositions and specifications
Strong stakeholder management and relationship building skills
Proven success in managing and prioritising multiple projects concurrently
Ability to clearly and effectively communicate information, ideas, plans, requests and opinions to internal and external stakeholders.

Benefits

Comp & perks

indicative bonus range of 8-16%
private medical cover
38 days annual leave
excellent pension
12x salary life assurance
career breaks
income protection
3x volunteering days and much more.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

stakeholder managementrelationship buildingcommunicationproject managementrisk managementaccountabilitycoordinationclient managementtrainingproblem-solving