PHOENIX Business Services

Junior E - Procurement

PHOENIX Business Services

full-time

Posted on:

Location Type: Hybrid

Location: Vilnius • Lithuania

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Salary

💰 €1,550 - €1,900 per month

Job Level

Junior

About the role

  • 2nd Level Support & 3rd Level Coordination: Single point of contact for country purchase organizations/operational buyers – handling written requests, incidents, and system-related issues
  • Troubleshooting across procurement and connected backend systems
  • Coordinating 3rd-level topics with external tool providers (ticket creation, follow-up, testing, and communication with country stakeholders)
  • Answering all written requests and problems
  • Problem-solving and troubleshooting in case of incidents/problems
  • Editing/Handling of purchase order baskets with defects in all backends
  • Master Data Management (enhancement of master data, e.g., GL accounts; adaptations or customizing of master data, e.g., class – GL account mappings)
  • User Management (user generation/modification/deletion)
  • Support in Rollout projects (master data generation in test systems, etc.)

Requirements

  • College or university degree in economics or a related subject or IT (1-3 years)
  • General understanding of finance and procurement processes and standards
  • Strong communication and advisory skills
  • IT Affinity, ITIL Knowledge, an advantage
  • Customer centricity through your day-to-day interactions
  • Hands-on, solution-oriented mindset with ownership of topics end-to-end
  • Multi-cultural acceptance, ability to work in a fast-paced and changing environment
  • Proficient in English (both written and verbal), German skills are an advantage
  • Experience with SAP, Basware, and other procurement systems is an advantage
  • ITIL certification or service management knowledge (nice to have)
  • Experience working in a structured support environment (nice to have)
Benefits
  • Private health insurance
  • Annual bonus
  • Public transport compensation
  • Referral bonus
  • Pet-friendly office with entertainment area
  • Team buildings and social events
  • Hybrid work from the heart of Vilnius and your beloved home
  • Language courses (German, English, and French)
  • 4 trust days per year
  • Gamified monetary rewards for automation projects
  • Individualized competency development plan for your future career
  • Compensation for your home office
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingmaster data managementuser managementpurchase order handlingfinance processesprocurement processesITIL knowledgesolution-oriented mindsetcustomer centricity
Soft Skills
strong communication skillsadvisory skillsmulti-cultural acceptanceability to work in a fast-paced environmentproblem-solving
Certifications
ITIL certification