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About the role
Key responsibilities & impact- Communicate directly with policy holders, agents and brokers on new and existing business via phone and email
- Maintain our underwriting integrity by adhering to company underwriting standards and philosophy
- Conduct risk analysis
- Determine eligibility
- Quote and bind new business
- Make changes to in-force policies
- Answer back-to-back inbound calls
- Make outbound follow-up calls and reply to customer inquiries promptly
- Establish relationships and follow up with customers
- Provide prompt, accurate and friendly customer service
Requirements
What you’ll need- Prior insurance sales experience
- Active P&C or Personal Lines producer license
- Prior experience with CRM systems
- Strong critical thinking skills with the ability to analyze available information to make decisions in alignment with our risk appetite
- Strong verbal and written communication skills
- Ability to work in a fast-paced environment and multi-task effectively
- Strong ability to work independently as part of a virtual team
- Positive customer and quality focus
Benefits
Comp & perks- health insurance (medical, dental, vision)
- flexible spending & health savings accounts
- life insurance
- retirement plan
- paid time off
- overtime availability
- employee referral program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
risk analysiseligibility determinationpolicy quotingpolicy bindingpolicy modification
Soft Skills
critical thinkingverbal communicationwritten communicationcustomer servicemulti-taskingindependencerelationship buildingquality focus
Certifications
P&C producer licensePersonal Lines producer license