Business Development Rep

• Identify, pursue, and close new business opportunities for Amazon Connect and AWS CX solutions in target industries such as finance, healthcare, retail, and public sector.
• Work with internal solution engineers and AWS partner teams to develop customized proposals, demos, and presentations tailored to client needs.
• Build and manage a strong pipeline of enterprise clients, maintaining accurate forecasting and reporting through the CRM system.
• Conduct discovery sessions with customers to understand their contact center and CX challenges, and align them with AWS-based solutions.
• Negotiate contracts, manage proposals, and oversee deal closures in collaboration with technical and delivery teams.
• Develop go-to-market strategies, campaigns, and sales collateral in partnership with marketing and AWS.
• Maintain relationships with key stakeholders across AWS, clients, and technology partners to expand sales reach and joint engagement opportunities.

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