Director of Technology, Technology-Driven Freight Forwarder

PhillyTech (SaaS Talent)

Director of Technology leading the evolution of technology in a logistics and freight forwarding business. Responsible for improving operational workflows through technology and systems.

Posted 4/29/2026full-timeRemote • New York • 🇺🇸 United StatesLead💰 $150,000 - $175,000 per yearWebsite

About the role

Key responsibilities & impact

Define and execute the company’s technology roadmap.
Identify and implement opportunities to apply automation, AI, and data-driven decision support across operational workflows.
Own and evolve system architecture to support operational efficiency and scalability.
Design and manage integrations across systems that support logistics operations, finance, and customer workflows.
Lead digital transformation initiatives across the organization.
Drive end-to-end change management for system implementations and enhancements.
Develop and execute strategies to ensure strong user adoption across operational teams.
Ensure systems are reliable, secure, and capable of supporting business growth.
Lead and mentor a small internal technology team.
Partner cross-functionally with operations, finance, and leadership.
Occasionally engage with clients on technical capabilities and system-driven improvements.

Requirements

What you’ll need

7-12+ years of experience in technology leadership, digital transformation, or business systems within operational environments.
Strong experience with enterprise SaaS ecosystems, systems architecture, and integrations.
Experience working within Salesforce, primarily from an integration and systems perspective (not pure administration or development)
Experience Leading Technology Transformation / Digital Transformation in lean environments.
Demonstrated success driving change management and user adoption across teams.
Experience designing and managing integrations across multiple systems.
Experience working within logistics, freight forwarding, or supply chain environments.
Exposure to international freight operations, such as ocean, air, and multi-leg shipments.
Experience designing, building, or improving systems within logistics, freight forwarding, or supply chain operations.
Strong ability to translate business needs into scalable system solutions.
Proven ability to operate in a lean, hands-on environment.

Benefits

Comp & perks

Performance-based bonus (5%)
Profit sharing (10% of company profits distributed annually)
401k with company match (traditional and Roth options)
Comprehensive benefits package covering health, retirement, insurance, and financial wellness support
Flexible, employee-first perks including generous PTO, mental health days, remote work flexibility, and team-driven culture initiatives
Direct exposure to executive leadership
Opportunity to shape a company-wide technology strategy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technology roadmapautomationAIdata-driven decision supportsystem architectureintegrationschange managementuser adoptionenterprise SaaS ecosystemslogistics operations

Soft Skills

leadershipmentoringcross-functional collaborationcommunicationstrategic thinkingproblem-solvingadaptabilityuser engagementteam managementchange advocacy