Business Analyst

• Serve as primary liaison between commercial business units and IT, managing stakeholder engagement and program leadership
• Manage priorities, roadmaps, and delivery for multiple enterprise projects
• Analyze and optimize sales operations, customer relationship management, supply chain, and inventory management processes
• Lead master data management governance and execution across commercial and supply chain domains; define standards, integration rules, and quality controls across CRM and F&O platforms
• Design and deploy workflow automations and applications using Microsoft Power Platform; develop dashboards and reporting tools
• Manage and support credit card processing platform ensuring PCI compliance; oversee sales tax management solution for compliance and audit readiness
• Deliver measurable improvements in efficiency, data quality, and compliance through enterprise initiatives

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