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Customer Project Manager – Imaging Systems, Installation & Construction
PhilipsCustomer Project Manager leading CT, MRI, cardiovascular, and molecular imaging installations for Philips, a global health technology company. Coordinating healthcare construction projects, vendors, and cross-functional teams.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Project Management within Healthcare or Technology environments, with a strong focus on developing comprehensive project plans, managing resources, and ensuring customer satisfaction. Proficient in leading cross-functional teams and communicating effectively with stakeholders and vendors.
Highest-signal resume keywords
Project ManagementMS Project ProficiencyHealthcare Industry ExperiencePMP CertificationLeadership Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningRisk ManagementResource ManagementChange ManagementStakeholder AnalysisForecast AccuracyRevenue RecognitionForward Looking Inventory ManagementProject Cycle Time ManagementCustomer Satisfaction Management
Soft Skills
LeadershipCommunicationInterpersonal SkillsOrganizationPresentation Skills
Tools & Technologies
Standardized Project Management Tools
Certifications & Qualifications
PMP CertificationLEAN Certification
Industry Keywords
HealthcareConstruction ProjectsTechnical SolutionsCross-Functional CoordinationCustomer Experience Management
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Formulate project plans according to management goals and timelines
- Define project scope, required resources, anticipated costs, risks, and quality standards
- Develop project plans including WBS, Change Management Plan, Communication Plan, Risk Management Plan, Stakeholder Analysis, and Resource Management Plan
- Coordinate, lead, and motivate cross-functional internal and external Sales, Clinical, and Technical resources
- Coordinate with hospital-provided project managers or points of contact
- Communicate with project stakeholders and third-party vendors
- Provide regular project updates and lead regular project meetings
- Support pre-sales activities to determine technically feasible customer solutions
- Manage Forward Looking Inventory Management, Project Cycle Time, Forecast Accuracy, Revenue Recognition, and Customer Satisfaction
- Manage multiple imaging-system installation and construction projects concurrently
Requirements
What you’ll need- Minimum 3 years’ experience in Project Management
- Experience preferably within a Healthcare or Technology Environment or Construction Projects in the Healthcare industry
- Demonstrated proficiency in MS Project and standardized Project Management tools and documentation
- Ability to provide influential leadership across project resources, stakeholders, and subcontractors
- Ability to negotiate and manage highly satisfied customer experiences
- Ability to manage and lead multiple projects concurrently
- Bachelor’s degree required in Clinical or Computer Science, Information Technology, or Construction Project Management, or equivalent combined experience/education
- Project Management certification preferred, such as PMP or Masters Certificate in Project Management
- LEAN Certification helpful
- Strong leadership, organization, presentation, interpersonal, and communication skills
- Exceptional verbal and written communication in the local language and English
- Canadian work authorization required; candidates requiring current or future sponsorship will not be considered
- Must reside in or within commuting distance to Calgary or Edmonton, Alberta
- Willingness to travel up to 50% of the time
Benefits
Comp & perks- Annual incentive bonus may be offered
- Sales commission may be offered
- Long-term incentives may be offered
- Generous PTO
- DC Pension
- Flex Dollars (for HSA/PSA/RRSP)
- Stock purchase plan
- Education reimbursement
- Accommodation available on request during the selection process