Field Service Engineer

Philips

Field Service Engineer maintaining Philips diagnostic imaging equipment near Cincinnati. Installing, troubleshooting, and repairing electronic, network, and mechanical systems at healthcare customer sites.

Posted 8/5/2026full-timeCincinnati • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $42 - $65 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing customer relationships and delivering exceptional service in the diagnostic imaging field. Proficient in installing, troubleshooting, and maintaining diagnostic imaging equipment while adhering to safety and regulatory standards.

Highest-signal resume keywords

Diagnostic Imaging ExperiencePhilips Diagnostics TrainingElectronic, Mechanical, and Networking TheoryPreventative MaintenanceCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Equipment InstallationTroubleshootingService MaintenanceDiagnostic Equipment RepairTest Equipment Usage

Soft Skills

Customer Relationship ManagementTeam CollaborationProblem Solving

Tools & Technologies

Diagnostic Imaging ToolsService Work Order SystemsPreventative Maintenance Software

Certifications & Qualifications

Associate Degree in Electronics

Industry Keywords

Healthcare EnvironmentRadiation SafetyRegulatory ComplianceField Change Orders

About the role

Key responsibilities & impact

Manage customer relationships through effective technical knowledge and service delivery
Install, troubleshoot, service, and maintain diagnostic imaging equipment at customer sites
Provide exceptional customer service by meeting customer entitlements, expectations, commitments, and arrival times
Understand customers’ businesses and competitive environments and generate service revenue
Participate in the regional work team, improve team processes, and identify training gaps
Increase capability and capacity by qualifying in multiple modalities and learning new tools
Complete administrative duties including timesheets, service work orders, expense reports, FCOs, preventative maintenance, installation documents, and site/service documentation
Adhere to training, quality, safety, and regulatory requirements
Use tools, support resources, and escalation processes to resolve customer and system problems
Complete preventative maintenance, field change orders, installations, and related tasks
Diagnose and resolve electronic, network, and mechanical problems
Travel across the specified geography, including daily driving, occasional overnight stays, and possible air or train travel

Requirements

What you’ll need

5+ years of experience in a diagnostic imaging field or hospital-based service environment
Philips diagnostics and treatment training and experience highly preferred
Associate Degree in electronics or equivalent combination of education and experience
Ability to understand and apply electronic, mechanical, and networking theory
Ability to install, diagnose, and repair equipment
Knowledge and use of necessary tools and test equipment
Ability to work in an office/home office and/or remote setting and in a hospital/healthcare environment
Ability to work flexible hours, including overtime, weekends, and on-call rotations
Ability to safely work with radiation sources and/or radioactive materials
Ability to wear required personal protective equipment
Ability to meet physical, cognitive, and environmental job requirements with or without accommodation
US work authorization required; candidates requiring current or future sponsorship will not be considered
Must reside in or within commuting distance to Cincinnati, Ohio

Benefits

Comp & perks

Overtime eligible
Field service incentive bonus plans
On-call pay
Company fleet/car
Training
Advancement opportunities
Generous PTO
401k with up to 7% match
HSA with company contribution
Stock purchase plan
Education reimbursement