Field Service Engineer – Medical Imaging

Philips

Field Service Engineer responsible for customer relationship management and equipment maintenance for medical imaging in designated territories. Extensive travel required to ensure service to customers' sites.

Posted 7/30/2026full-timeRemote • California, Oregon, Washington • 🇺🇸 United StatesJunior💰 $42 - $73 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in diagnosing and resolving electronic, mechanical, and network-related system issues while delivering exceptional customer service. Proficient in performing preventative maintenance and installations, with a strong technical aptitude in diagnostic imaging equipment.

Highest-signal resume keywords

Diagnostic Imaging Service ExperienceElectronic System TroubleshootingMechanical System RepairNetworking Principles ApplicationCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Diagnostic ImagingElectromechanical ServicePreventative MaintenanceField ChangesInstallationsCorrective ServiceTroubleshootingTechnical AptitudeTest Equipment UsageRegulatory Compliance

Soft Skills

Exceptional Customer ServiceCollaborationProblem SolvingCommunicationTime Management

Certifications & Qualifications

Associate Degree in Electronics

Industry Keywords

X-Ray EquipmentCath LabsImage-Guided TherapyField Service RoleCustomer Sites

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Responsible for customer relationship management through technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites nationally
Deliver exceptional customer service by setting clear expectations, meeting commitments and arrival times, and resolving customer issues efficiently
Collaborate as an active member of the regional team to improve processes, identify training gaps, and share best practices
Complete all required administrative and compliance tasks in accordance with regulations
Diagnose and resolve electronic, mechanical, and network-related system issues
Perform preventative maintenance, field changes, installations, and corrective service within required timeframes
Travel extensively (approximately 90%) to support customer sites

Requirements

What you’ll need

1+ years of diagnostic imaging service experience (field or hospital-based) or 3+ years in an electromechanical service environment
Experience supporting diagnostic X-Ray, Cath Labs, or Image-Guided therapy equipment is preferred
Strong technical aptitude with the ability to apply electronic, mechanical, and networking principles to install, troubleshoot, and repair complex systems
Comfortable using a wide range of diagnostic tools and test equipment
Associate degree in electronics or a related field, or an equivalent combination of education and hands-on experience
Ability to meet the physical, cognitive, and environmental job requirements of a field service role, with or without reasonable accommodation

Benefits

Comp & perks

On-call pay
Company fleet/car (if applicable)
Training and advancement opportunities
Generous PTO
401k (up to 7% match)
HSA (with company contribution)
Stock purchase plan
Education reimbursement
Comprehensive Philips Total Rewards benefits program