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Technical Consultant – Patient Monitoring
PhilipsTechnical Consultant supporting advanced patient monitoring solutions in healthcare settings. Delivering technical support with 75% travel across the specified geography, primarily in Indianapolis.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering technical support for patient monitoring and IT infrastructure solutions, with a strong focus on troubleshooting, system performance, and collaboration in healthcare environments.
Highest-signal resume keywords
Technical SupportPatient MonitoringIT Infrastructure SolutionsTroubleshootingNetworking Concepts
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System Performance DiagnosisTechnical TroubleshootingInstallationConfigurationIntegrationTestingDocumentationComputer Networking
Soft Skills
CollaborationCommunication
Tools & Technologies
Telemetry UnitsVentilatorsDefibrillators
Certifications & Qualifications
CompTIA Network+Cisco Certified Network Associate (CCNA)
Industry Keywords
Healthcare EnvironmentClinical WorkflowsOperational WorkflowsVendor Credentialing
About the role
Key responsibilities & impact- Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows.
- Ensure reliable system performance by diagnosing and resolving system, network, and application issues using structured troubleshooting approaches.
- Support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing.
- Troubleshoot and resolve technical challenges using approved tools, test equipment, and diagnostic methodologies.
- Maintain accurate and detailed documentation of system configurations, troubleshooting activities, and support procedures.
- Collaborate with cross-functional teams including senior engineers, clinical partners, sales, and service teams to deliver high-quality outcomes.
Requirements
What you’ll need- 2.5+ years of professional working experience in IT services or related technical environments, preferably in a field or hospital-based healthcare environment.
- Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
- Foundational understanding of IT systems, networking concepts, and technical troubleshooting; computer networking certification preferred (e.g. CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent/higher level certification).
- Associate degree in computer science, biomedical engineering, or related field of study, or equivalent combination of education and above listed experience. Bachelor’s degree preferred.
- Must be able to travel for business, approximately 75% travel required.
- Must be able to work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements and comply with vendor credentialing.
- Must be able to work flexible hours (including non-standard work hours, overtime, weekends, and on-call rotations).
Benefits
Comp & perks- field service incentive bonus plans
- on-call pay
- company fleet/car
- training
- advancement opportunities
- generous PTO
- 401k (up to 7% match)
- HSA (with company contribution)
- stock purchase plan
- education reimbursement