Medical Safety Manager – Complaints Handling

Philips

Senior Medical Safety Manager for Philips conducting clinical assessments on complaints related to medical device harm. Ensuring regulatory compliance and collaboration with global teams for continuous improvement.

Posted 7/30/2026full-timeRemote • Alabama, Arizona, California, Colorado, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Minnesota, Mississippi, Missouri, Montana, Nevada, New Hampshire, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesSeniorLead💰 $133,000 - $237,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in Medical Safety and Risk Management within the Medical Device industry, with a strong focus on clinical assessments, post-market surveillance, and regulatory compliance. Proven ability to collaborate with technical experts and communicate clinical insights effectively across various functions and markets.

Highest-signal resume keywords

10+ Years Experience In Medical SafetyPost-Market ExperienceClinical AssessmentsCertified Professional In Patient SafetyFamiliarity With CFR, EUMDR, ISO Standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Harm Severity DeterminationIMDRF CodingIssue Impact AssessmentsHealth Hazard EvaluationsRisk Benefit Analyses

Soft Skills

CollaborationCommunication

Certifications & Qualifications

Certified Professional In Patient Safety

Industry Keywords

Medical Device IndustryPost Market SurveillanceMedical AffairsRisk ManagementContinuous Improvement Initiatives

About the role

Key responsibilities & impact

perform clinical assessments on complaints related to harm
serve as the primary clinical liaison between Post Market Surveillance and Medical Safety
make harm severity and IMDRF coding determinations
drive continuous improvement initiatives in post market surveillance activities
collaborate with technical experts to resolve issues and support corrective actions
communicate post-market clinical insights across businesses, markets, functions, and suppliers

Requirements

What you’ll need

10+ years of experience in Medical Safety/Medical Affairs Risk Management in the Medical Device industry
Prior hands-on bedside/clinical experience required
4+ years of post-market experience required
familiarity with CFR, EUMDR, ISO standards
experience with Issue Impact Assessments, Health Hazard Evaluations, and Risk Benefit Analyses is preferred but not required
bachelor's/master's degree in medical science, Nursing, Respiratory Therapy or equivalent
Certified Professional in Patient Safety (CPPS) preferred

Benefits

Comp & perks

comprehensive Philips Total Rewards benefits program
generous PTO
401k (up to 7% match)
HSA (with company contribution)
stock purchase plan
education reimbursement