Technical Consultant – Patient Monitoring

Philips

Technical Consultant in Hospital Patient Monitoring business, delivering technical support for patient monitoring solutions and ensuring reliable system performance. Collaborating cross-functionally with teams to deliver high-quality outcomes.

Posted 7/1/2026full-timeCincinnati • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $29,000 - $45,000 per hourWebsite

About the role

Key responsibilities & impact

Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows.
Ensure reliable system performance by diagnosing and resolving system, network, and application issues using structured troubleshooting approaches.
Support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing.
Troubleshoot and resolve technical challenges using approved tools, test equipment, and diagnostic methodologies.
Analyze root causes and implement sustainable solutions that improve system stability and reduce recurring issues.
Maintain accurate and detailed documentation of system configurations, troubleshooting activities, and support procedures.
Collaborate with cross-functional teams including senior engineers, clinical partners, sales, and service teams to deliver high-quality outcomes.

Requirements

What you’ll need

2.5+ years of professional working experience in IT services or related technical environments, preferably in a field or hospital-based healthcare environment.
Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
Foundational understanding of IT systems, networking concepts, and technical troubleshooting; computer networking certification preferred (e.g. CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent/higher level certification).
Associate degree in computer science, biomedical, engineering, or related field of study, or equivalent combination of education and above listed experience; Bachelor’s degree preferred.
Must be able to travel for business (approximately 75% travel across specified geography required).

Benefits

Comp & perks

Field service incentive bonus plans
On-call pay
Company fleet/car
Training
Advancement opportunities
Comprehensive Philips Total Rewards benefits program
Generous PTO
401k (up to 7% match)
HSA (with company contribution)
Stock purchase plan
Education reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

System Performance DiagnosisNetwork Issue ResolutionApplication TroubleshootingInstallation and ConfigurationIntegration and Testing

Soft Skills

CollaborationCommunication

Certifications

CompTIA Network+Cisco Certified Network Associate (CCNA)