Technical Consultant – Patient Monitoring

Philips

Technical Consultant supporting advanced patient monitoring solutions in healthcare settings. Delivering technical support and collaborating with diverse teams for optimal outcomes.

Posted 7/1/2026full-timeColumbus • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $29,000 - $45,000 per hourWebsite

About the role

Key responsibilities & impact

deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows
ensure reliable system performance by diagnosing and resolving system, network, and application issues using structured troubleshooting approaches
support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing
troubleshoot and resolve technical challenges using approved tools, test equipment, and diagnostic methodologies
maintain accurate and detailed documentation of system configurations, troubleshooting activities, and support procedures
collaborate with cross-functional teams including senior engineers, clinical partners, sales, and service teams to deliver high-quality outcomes

Requirements

What you’ll need

2.5+ years of professional working experience in IT services or related technical environments
Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
foundational understanding of IT systems, networking concepts, and technical troubleshooting
computer networking certification preferred (e.g. CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent/higher level certification)
associate degree in computer science, biomedical, engineering, or related field of study, or equivalent combination of education and experience
Bachelor’s degree preferred
must be able to travel for business, approximately 75% travel across the specified geography is required
must be able to work flexible hours (based on business needs including non-standard work hours, overtime, weekends, and on-call rotations)

Benefits

Comp & perks

field service incentive bonus plans
on-call pay
company fleet/car
training and advancement opportunities
generous PTO
401k (up to 7% match)
HSA (with company contribution)
stock purchase plan
education reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Technical SupportTroubleshootingSystem Performance DiagnosisNetwork ConfigurationApplication IntegrationPatient Monitoring SystemsTelemetry UnitsVentilatorsDefibrillatorsDocumentation

Soft Skills

CollaborationCommunicationProblem-SolvingAdaptabilityCustomer Service

Certifications

CompTIA Network+Cisco Certified Network Associate (CCNA)Computer Networking Certification