Technical Consultant – Patient Monitoring

Philips

Technical Consultant delivering onsite and remote support for patient monitoring solutions. Collaborating with cross-functional teams to ensure reliable technology improving patient care.

Posted 7/1/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $32 - $51 per hourWebsite

About the role

Key responsibilities & impact

Deliver onsite and remote technical support, responding quickly to customer issues
Ensure reliable system performance by diagnosing and resolving system, network, and application issues
Support the full lifecycle of complex patient monitoring and IT infrastructure solutions
Apply understanding of customer environments to ensure effective system implementation
Troubleshoot and resolve technical challenges
Maintain accurate and detailed documentation of system configurations
Collaborate with cross-functional teams including senior engineers, clinical partners, sales, and service teams
Continuously build technical expertise and contribute to knowledge sharing initiatives

Requirements

What you’ll need

2.5+ years of professional working experience in IT services or related technical environments
Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
Foundational understanding of IT systems, networking concepts, and technical troubleshooting
Computer networking certification preferred (e.g. CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent/higher level certification)
Associated degree in computer science, biomedical, engineering, or related field of study, or equivalent combination of education and experience
Bachelor's degree preferred
Ability to travel for business (approximately 75% travel across specified geography)

Benefits

Comp & perks

field service incentive bonus plans
on-call pay
company fleet/car
training opportunities
advancement opportunities
generous PTO
401k (up to 7% match)
HSA (with company contribution)
stock purchase plan
education reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

System Performance DiagnosisNetwork Issue ResolutionApplication Issue ResolutionTechnical DocumentationIT Systems UnderstandingNetworking Concepts

Soft Skills

CollaborationKnowledge Sharing

Certifications

CompTIA Network+Cisco Certified Network Associate (CCNA)