Technical Consultant – Patient Monitoring

Philips

Technical Consultant improving patient care through advanced patient monitoring technology. Delivering technical support both onsite and remotely while collaborating with diverse teams.

Posted 6/26/2026full-timeAlexandria • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $29 - $45 per hourWebsite

About the role

Key responsibilities & impact

Deliver onsite and remote technical support, responding quickly to customer issues
Ensure reliable system performance diagnosing and resolving system and network issues
Support the full lifecycle of complex patient monitoring and IT infrastructure solutions
Apply understanding of customer environments to optimize system implementations
Troubleshoot and resolve technical challenges using approved tools and methodologies
Maintain accurate and detailed documentation of system configurations and support procedures
Collaborate with cross-functional teams to deliver high-quality outcomes
Continuously build technical expertise and contribute to knowledge sharing efforts

Requirements

What you’ll need

2.5+ years of professional working experience in IT services or related technical environments
Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
Foundational understanding of IT systems and networking concepts
Technical troubleshooting skills
Computer networking certification preferred (e.g. CompTIA Network+, CCNA)
Associate degree in computer science, biomedical, engineering, or related field of study or equivalent combination of education and experience
Bachelor's degree preferred
Ability to travel for business (75% travel requirement)

Benefits

Comp & perks

Health insurance
401(k) (up to 7% match)
HSA (with company contribution)
Stock purchase plan
Education reimbursement
Generous PTO
Field service incentive bonus plans
On-call pay
Training and advancement opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical supportsystem performancenetwork issuestroubleshootingsystem configurationsIT infrastructure solutionspatient monitoringtelemetry unitsventilatorsdefibrillators

Soft Skills

collaborationcommunicationproblem-solvingcustomer servicedocumentationknowledge sharingadaptabilityattention to detailteamworktime management

Certifications

CompTIA Network+CCNA