Technical Consultant – Patient Monitoring

Philips

Technical Consultant providing onsite and remote support for patient monitoring solutions. Collaborating with healthcare teams to ensure system reliability and effective performance in clinical environments.

Posted 6/26/2026full-timeIndianapolis • 🇺🇸 United StatesMid-LevelSenior💰 $29,000 - $45,000 per hourWebsite

About the role

Key responsibilities & impact

Deliver onsite and remote technical support, responding quickly to customer issues
Ensure reliable system performance by diagnosing and resolving system, network, and application issues
Support the full lifecycle of complex patient monitoring and IT infrastructure solutions
Apply an understanding of customer environments and requirements
Troubleshoot and resolve technical challenges
Analyze root causes and implement sustainable solutions
Maintain documentation of system configurations, troubleshooting activities, and support procedures
Collaborate with cross-functional teams including senior engineers, clinical partners, sales, and service teams

Requirements

What you’ll need

2.5+ years of professional working experience in IT services or related technical environments, preferably in a field or hospital-based healthcare environment
Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
Foundational understanding of IT systems, networking concepts, and technical troubleshooting
Computer networking certification preferred (e.g. CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent/higher level certification)
Associate degree in computer science, biomedical, engineering, or related field of study, or equivalent combination of education and above listed experience
Bachelor’s degree preferred
Ability to travel for business (approximately 75% travel)

Benefits

Comp & perks

PTO
401k (up to 7% match)
HSA (with company contribution)
Stock purchase plan
Education reimbursement
Field service incentive bonus plans
On-call pay
Company fleet/car
Opportunities for training and advancement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical supportsystem performancenetwork troubleshootingapplication troubleshootingpatient monitoringtelemetry unitsventilatorsdefibrillatorsIT systemsnetworking concepts

Soft Skills

customer serviceproblem-solvingcollaborationcommunicationanalytical skills

Certifications

CompTIA Network+Cisco Certified Network Associate (CCNA)computer networking certification