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Philips

Technical Consultant – Patient Monitoring

Philips

Technical Consultant responsible for implementing and servicing complex patient monitoring systems at Philips. Collaborating with diverse teams to enhance customer relationship management and service strategies.

Posted 6/26/2026full-timeToledo • Missouri, Ohio • 🇺🇸 United StatesJunior💰 $29 - $45 per hourWebsite

About the role

Key responsibilities & impact
  • Provide technical recommendations based on customer requirements
  • Support the transition from a break fix to customer solutions focused operating model
  • Drive continuous improvement of implementation methodology and service offerings
  • Actively support to implement service strategies to achieve customer loyalty
  • Collaborate with a diverse team including clinical, sales, and service partners
  • Coordinate project resources and tasks
  • Perform administrative duties within established regulations
  • Install complex multi-phased systems
  • Provide a technical review of system configurations
  • Diagnose and resolve electronic, networking, and mechanical problems
  • Travel across specified geography, averaging 1-4 hours of driving daily

Requirements

What you’ll need
  • 1+ year of professional working experience in IT technologies or electronics industry
  • Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
  • Network configuration and/or troubleshooting experience
  • Cisco Certified Network Associate (CCNA) certification (or required to obtain within 12 months)
  • Bachelor’s degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience
  • Ability to work in an office/home office and/or remote settings as well as in a hospital/healthcare environment
  • Flexible hours (based on business needs to include overtime, weekends, and on-call rotations)
  • Must be able to successfully perform minimum Physical, Cognitive and Environmental job requirements with or without accommodation

Benefits

Comp & perks
  • field service incentive bonus plans
  • on-call pay
  • company fleet/car
  • training
  • advancement opportunities
  • generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • stock purchase plan
  • education reimbursement

ATS Keywords

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Hard Skills & Tools
network configurationtroubleshootingsystem installationtechnical reviewdiagnosing problemsresolving electronic issuesresolving networking issuesresolving mechanical issuespatient monitoringtelemetry units
Soft Skills
collaborationcustomer focuscontinuous improvementproject coordinationadministrative skillsflexibilityproblem-solvingcommunication
Certifications
CCNA