Technical Consultant – Patient Monitoring

Philips

Technical Consultant role installing and supporting patient monitoring solutions in healthcare environments. Providing technical support and maintaining system performance through troubleshooting and collaboration.

Posted 6/26/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $29,000 - $45,000 per hourWebsite

About the role

Key responsibilities & impact

Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows
Ensure reliable system performance by diagnosing and resolving system, network, and application issues
Support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing
Troubleshoot and resolve technical challenges using approved tools, test equipment, and diagnostic methodologies
Analyze root causes and implement sustainable solutions that improve system stability and reduce recurring issues
Maintain accurate and detailed documentation of system configurations, troubleshooting activities, and support procedures
Collaborate with cross-functional teams including senior engineers, clinical partners, sales, and service teams to deliver high-quality outcomes

Requirements

What you’ll need

2.5+ years of professional working experience in IT services or related technical environments
Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
Foundational understanding of IT systems, networking concepts, and technical troubleshooting; computer networking certification preferred (e.g. CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent/higher level certification)
Associate degree in computer science, biomedical, engineering, or related field of study, or equivalent combination of education and experience; Bachelor’s degree preferred
Ability to successfully perform Physical, Cognitive and Environmental job requirements with or without accommodation for Field Service position
Willingness to travel for business (approximately 75% travel required)

Benefits

Comp & perks

field service incentive bonus plans
on-call pay
company fleet/car
training
advancement opportunities
generous PTO
401k (up to 7% match)
HSA (with company contribution)
stock purchase plan
education reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical supportsystem performance diagnosisnetwork troubleshootingapplication troubleshootinginstallationconfigurationintegrationtestingroot cause analysissystem stability improvement

Soft Skills

collaborationcommunicationproblem-solvingattention to detailcustomer service

Certifications

CompTIA Network+Cisco Certified Network Associate (CCNA)computer networking certification