Service Engineer

Philips

Remote Service Engineer providing remote technical support and diagnostics for Philips healthcare customers. Resolving issues using advanced technologies and minimizing onsite service dispatch.

Posted 6/6/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $42 - $73 per hourWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Provide remote technical support and diagnostics to healthcare customers and field partners
Deliver timely and accurate troubleshooting support as a Philips representative
Resolve service issues using internal tools, systems, and knowledge resources
Escalate complex product issues to higher-level support
Utilize remote capabilities to efficiently resolve issues and reduce onsite service dispatch

Requirements

What you’ll need

5+ years of experience with Philips imaging systems
1+ years of experience with structured query language and Windows servers
Skills in computer networking
Skills in technical solutions authoring
Ability to solve mechanical and electrical issues
Associate degree or higher in a technical discipline preferred
Must be able to perform the minimum physical, cognitive and environmental job requirements with or without accommodation

Benefits

Comp & perks

Field service and lead generation incentive bonus plans
On-call pay
Company fleet/car
Training and advancement opportunities
Generous PTO
401k (up to 7% match)
HSA (with company contribution)
Stock purchase plan
Education reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Philips imaging systemsstructured query languageWindows serverscomputer networkingtechnical solutions authoringmechanical issue resolutionelectrical issue resolution

Soft Skills

technical supporttroubleshootingproblem-solvingcommunication

Certifications

Associate degree