Field Service Engineer – Imaging Systems

Philips

Field Service Engineer resolving complex technical issues and providing exceptional service in imaging systems at Philips. Collaborating cross-functionally while adhering to regulatory compliance requirements.

Posted 6/2/2026full-timeBaltimore • District of Columbia, Maryland, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $35 - $61 per hourWebsite

About the role

Key responsibilities & impact

Deliver high-impact field service by resolving complex technical issues, exceeding customer expectations, and driving service growth.
Provide exceptional customer service by addressing and resolving customer needs.
Understand the customer's business and competitive environment; generate service revenue.
Actively participate as a member of the regional work team; improve team processes and identify training gaps.
Perform all administrative duties within established regulatory requirements.
Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems).

Requirements

What you’ll need

2+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 4+ years in electromechanical industries.
Preferred experience in IGT/DXR.
Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment.
At least an associate's degree in electronics or in a similar discipline or 4+ years of relevant experience with no degree.
Must be able to work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment.
Adhere to requirements, work flexible hours (including overtime, weekends, and on-call rotations).

Benefits

Comp & perks

PTO
401k (up to 7% match)
HSA (with company contribution)
Stock purchase plan
Education reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

diagnostic imagingelectromechanical systemselectronic theorymechanical theorynetworking theoryinstallationdiagnosisrepair

Soft Skills

customer serviceproblem solvingteam collaborationprocess improvementcommunication

Certifications

associate's degree in electronics