Field Service Engineer – Medical Imaging

Philips

Field Service Engineer managing customer relationships and equipment service in the Southeast. Delivering exceptional service and collaborating with teams while traveling extensively.

Posted 5/14/2026full-timeRemote • Florida • 🇺🇸 United StatesJunior💰 $42 - $73 per hourWebsite

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Responsible for customer relationship management through technical knowledge
Install, troubleshoot, service, and maintain equipment at customer sites across Southeast and nationally
Deliver exceptional customer service by setting clear expectations
Build strong customer relationships contributing to service revenue growth
Collaborate with regional team to improve processes and share best practices
Expand capabilities by learning new tools across multiple modalities
Complete all required administrative and compliance tasks
Diagnose and resolve system issues using established tools
Perform preventative maintenance, field changes, installations, and corrective service
Travel extensively (approximately 90%) including overnight stays and air travel nationwide

Requirements

What you’ll need

1+ years of diagnostic imaging service experience (field or hospital-based) or 3+ years in an electromechanical service environment
Experience supporting diagnostic X-Ray, Cath Labs, or Image-Guided therapy equipment is preferred.
Strong technical aptitude with the ability to apply electronic, mechanical, and networking principles
Comfortable using a wide range of diagnostic tools and test equipment
Hold an associate degree in electronics or a related field, or an equivalent combination of education and hands-on experience
Practical problem-solving skills in regulated service environments
Ability to meet physical, cognitive, and environmental job requirements of a field service role.

Benefits

Comp & perks

On-call pay
Company fleet/car (if applicable)
Training opportunities
Advancement opportunities
Generous PTO
401k (up to 7% match)
HSA (with company contribution)
Stock purchase plan
Education reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

diagnostic imaging serviceelectromechanical servicediagnostic X-RayCath LabsImage-Guided therapy equipmentelectronic principlesmechanical principlesnetworking principlesdiagnostic toolstest equipment

Soft Skills

customer relationship managementexceptional customer servicestrong customer relationshipscollaborationprocess improvementproblem-solvingsetting clear expectationsadaptabilitycommunicationorganizational skills

Certifications

associate degree in electronicsrelated field degree