Customer Project Manager

Philips

Lead cross-functional projects for Radiology Informatics, ensuring delivery against objectives and fostering customer value. Engage executive stakeholders and manage complex contractual relationships remotely.

Posted 5/14/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead projects for Radiology Informatics (RI), that are customer facing, to meet the project’s objectives and stakeholders’ expectations, and to create customer value.
Leading large, cross-functional projects (>€1M), ensuring delivery against scope, budget, timeline, and quality.
Aligning stakeholders on objectives while managing scope, resources, risks, and dependencies.
Driving risk management and escalations with clear reporting and actionable mitigation plans.
Building strong relationships with customers and partners up to senior executive level; representing projects in governance forums.
Leading and empowering diverse teams to deliver high performance and operational excellence.
Ensuring adherence to standardized delivery processes and seamless customer experience.
Managing subcontractors and partners across complex contractual environments.
Owning financial performance: budgeting, forecasting, change control, and KPI-driven cost optimization.
Optimizing resource allocation across projects and drive continuous process improvement.

Requirements

What you’ll need

5+ years’ experience in software professional services and project management, ideally in international environments.
Degree in Software Engineering, Business Engineering, or equivalent.
PMP certification (or equivalent) with strong command of project management methodologies and estimation techniques (cost, time, resources, risk).
Proven experience delivering complex software projects to scope, budget, timeline, and quality standards.
Strong understanding of software systems, integrations, and third-party interfaces.
Financial acumen with ability to influence margins during both presales and project execution.
Negotiation skills: contract negotiations with sub-contractors and competitors.
Excellent stakeholder management skills, including engagement with senior/executive customer representatives.
Demonstrated leadership capability: leading teams, managing subcontractors, and driving performance across diverse stakeholders.
Track record in process improvement, service quality optimization, and continuous delivery enhancement.
Strong communication skills; fluent in English; willingness to travel.

Benefits

Comp & perks

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Hard Skills & Tools

project managementsoftware professional servicesbudgetingforecastingrisk managementprocess improvementsoftware systemsintegrationsthird-party interfacesKPI-driven cost optimization

Soft Skills

stakeholder managementnegotiation skillsleadershipcommunication skillsrelationship buildingteam empowermentcustomer engagementoperational excellencecross-functional collaborationinfluencing skills

Certifications

PMP certification