Technical Consultant

Philips

Technical Consultant managing customer relationships through technical expertise in IT networks at Philips. Traveling and collaborating to implement complex healthcare solutions and ensuring compliance with regulations.

Posted 5/2/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $35 - $54 per hourWebsite

About the role

Key responsibilities & impact

Provide customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks
Provide technical recommendations based on customer requirements
Support the transition from a break fix operating model to a customer solutions focused operating model
Drive continuous improvement of implementation methodology and service offerings
Collaborate with a diverse team including clinical, sales, and service partners
Coordinate project resources and tasks
Perform all administrative duties within regulatory requirements and timeframes
Install complex systems in clinical and non-clinical environments
Provide technical review of system configuration and resolve technical issues
Travel across the specified geography and adhere to driving and travel requirements

Requirements

What you’ll need

3+ years of professional working experience in the IT technologies or electronics industry
Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
Network configuration and/or troubleshooting experience
Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment)
Bachelor’s degree in computer science, electronics, biomedical, or related disciplines or equivalent combination of education and experience
Ability to perform physical, cognitive and environmental job requirements with or without accommodation

Benefits

Comp & perks

Generous PTO
401k (up to 7% match)
HSA (with company contribution)
Stock purchase plan
Education reimbursement
Field service incentive bonus plans
On-call pay
Company fleet/car
Training and advancement opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

network configurationtroubleshootingtechnical recommendationssystem installationsystem configuration reviewcontinuous improvementimplementation methodologycustomer relationship managementtechnical knowledge applicationadministrative duties

Soft Skills

collaborationproject coordinationcustomer focusproblem-solvingcommunication

Certifications

Cisco Certified Network Associate (CCNA)Bachelor’s degree in computer scienceBachelor’s degree in electronicsBachelor’s degree in biomedical