Customer Services Portal Specialist
Philips
full-time
Posted on:
Location Type: Remote
Location: Tennessee • United States
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Salary
💰 $33 - $52 per hour
About the role
- supports the execution and continuous improvement of scalable service operations
- assists with pilots and test runs
- monitors workflow effectiveness
- helps drive operational improvements
- ensures compliance with country-specific regulations
Requirements
- 2+ years of experience configuring customer users
- experience using PPSU permissions
- knowledge of administration of Salesforce customer communities and users
- high school diploma
- ability to perform minimum Physical, Cognitive and Environmental job requirements
Benefits
- generous PTO
- 401k (up to 7% match)
- HSA (with company contribution)
- stock purchase plan
- education reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
configuring customer usersadministration of Salesforce customer communitiesPPSU permissions
Soft Skills
monitoring workflow effectivenessdriving operational improvementssupporting execution of service operationsassisting with pilots and test runs
Certifications
high school diploma