Technical Consultant, CCNA Certified – Patient Monitoring

Philips

CCNA Certified Technical Consultant responsible for patient monitoring solutions. Collaborating with teams to ensure high-quality service delivery across healthcare settings with significant travel requirements.

Posted 4/16/2026full-timeOklahoma City • Oklahoma • 🇺🇸 United StatesJuniorMid-Level💰 $29 - $45 per hourWebsite

About the role

Key responsibilities & impact

responsible for customer relationship management through effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks
provide technical recommendations that best suit the environment based on customer requirements
support the transition from a break fix operating model to a customer solutions focused operating model
drive continuous improvement of implementation methodology and service offerings
actively support to implement service strategies to achieve customer loyalty
actively participate as a member of the regional work team, collaborating with a diverse team of internal and external resources
coordinate project resources and tasks
perform all administrative duties within established regulatory requirements and timeframes
install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment
provide a technical review of system configuration to ensure viability of system performance during implementations
diagnose and resolve electronic, networking, and mechanical problems.

Requirements

What you’ll need

2+ years of professional working experience in the IT technologies or electronics industry
experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
network configuration and/or troubleshooting experience
Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment)
bachelor’s degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and above listed experience
must be able to successfully perform the following minimum physical, cognitive and environmental job requirements with or without accommodation for this Field Service position.

Benefits

Comp & perks

field service incentive bonus plans
on-call pay
company fleet/car
training
advancement opportunities
comprehensive Philips Total Rewards benefits program
generous PTO
401k (up to 7% match)
HSA (with company contribution)
stock purchase plan
education reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

network configurationtroubleshootingsystem installationsystem performance reviewtechnical recommendationsdiagnosing electronic problemsdiagnosing networking problemsdiagnosing mechanical problemsimplementation methodologyservice strategies

Soft Skills

customer relationship managementcollaborationcontinuous improvementproject coordinationadministrative dutiescustomer loyalty focusteam participationeffective communicationproblem-solvingadaptability

Certifications

Cisco Certified Network Associate (CCNA)bachelor's degree in computer sciencebachelor's degree in electronicsbachelor's degree in biomedical