Support Engineer
Philips
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $41 - $74 per hour
About the role
- Provides advanced first-line remote technical support to customers
- Resolves issues within one or two low complexity modalities
- Receives, documents, and prioritizes customer service requests
- Documents all service activities thoroughly
Requirements
- High School Diploma, Vocational Education/ Bachelor's Degree in Engineering, Medical, Science related field or equivalent
- Minimum 2 years of experience in applications
Benefits
- PTO
- 401k (up to 7% match)
- HSA (with company contribution)
- Stock purchase plan
- Education reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceissue resolutiondocumentationprioritization