Support Engineer

Philips

Remote Support Engineer at Philips delivering fast, expert remote technical support to customers. Resolving technical issues and collaborating across teams for improved systems functionality.

Posted 4/14/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $41 - $74 per hourWebsite

About the role

Key responsibilities & impact

Provides advanced first-line remote technical support to customers
Resolves issues within one or two low complexity modalities
Receives, documents, and prioritizes customer service requests
Documents all service activities thoroughly

Requirements

What you’ll need

High School Diploma, Vocational Education/ Bachelor's Degree in Engineering, Medical, Science related field or equivalent
Minimum 2 years of experience in applications

Benefits

Comp & perks

PTO
401k (up to 7% match)
HSA (with company contribution)
Stock purchase plan
Education reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer serviceissue resolutiondocumentationprioritization