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Philips

Technical Account Manager – East or South

Philips

Technical Account Manager for major healthcare accounts, managing systems and driving customer success. Focused on Philips’ managed services solutions in a remote capacity.

Posted 4/13/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact
  • Serve as the trusted technical leader for major healthcare accounts
  • Proactively manage system performance
  • Strengthen stakeholder relationships
  • Drive stability, innovation, and long-term customer success across Philips’ managed services solutions
  • Serve as a single point of contact to ensure systems are healthy and up and running
  • Provide regular updates on solution performance
  • Monitors trends in case management & engages with customer support to drive resolution

Requirements

What you’ll need
  • 5+ years’ experience in complex health system IT environments
  • 3+ years’ experience in consultative, post-sales enterprise solutions using client/server architecture
  • Additional experience in supporting clinical and/or health care applications a plus
  • 3+ years’ experience planning and implementing large software installations or managing them after installation
  • Extensive knowledge of medical imaging systems, DICOM, and HL7 messaging standards

Benefits

Comp & perks
  • comprehensive Philips Total Rewards benefits program
  • generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • stock purchase plan
  • education reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
client/server architecturemedical imaging systemsDICOMHL7 messaging standardssystem performance managementsoftware installation planningsoftware installation managementhealthcare applications supportconsultative solutions
Soft Skills
technical leadershipstakeholder relationship managementcustomer successinnovationproactive managementcommunicationproblem resolution